Business Office Manager

Phoenix Senior Living; Midlothian (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Pearl at Watkins Centre is seeking a Business Office Manager to join our team. This role reports directly to the Executive Director and oversees payroll, HR administration, budgeting, and records management to maintain efficient community operations.

Responsibilities include staff supervision, development, and enforcing office policies, with focus on accuracy, efficiency, and compliance. A degree and related experience are preferred.

Qualifications

• 1 year related experience required (preferred).
• Experience with payroll and HR administration, budgeting, and process controls is desirable.
• Ability to manage staff performance, recruitment, and training.

Responsibilities

• Manage office operations and payroll processing.
• Define and enforce office procedures and filing systems.
• Supervise recruitment, orientation, and training of associates.
• Maintain records retention and compliance with policies.
• Monitor budgets and implement corrective actions when needed.
• Support professional development and staff performance evaluations.

Skills

Payroll processing

Budget management

Staff supervision

Recruitment & training

Education

Associate degree

Bachelor degree preferred

Job description

The Pearl at Watkins Centre is seeking a Business Office Manager to join their team! The Business Office Manager reports directly to Executive Director.

Purpose

Supports community operations by maintaining office systems and administrative staff. Responsible for associate recognition and engagement, performance management and evaluations. Responsible for financial management and systems related business processes such as: Payroll & Human Resources Administration and information Monitoring /Process and Systems Financial Systems Close and Management Business Processes –Key Controls Technical / Professional Knowledge of Quality Assurance.

Principle Duties And Responsibilities

• Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; Implementation of filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Maintains office staff by managing the recruitment, selection, orientation, and training of associates.
• Maintains administrative staff job results by coaching, counseling, and disciplining associates; planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
• Achieves financial objectives by implementing set budget; analyzing variances and initiating corrective actions.
• Contributes to team effort by accomplishing related results as needed.

Requirements

1 year related experience, Associate/Bachelor degree preferred. Supply Management, Informing Others, Tracking/Analyzing Budget Expenses, Delegation, Staffing, and Managing Processes, ability to multi task, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, and Reporting Skills.

Physical Requirements

• In an 8 hour workday, associate may stand / walk
  • Hours at one time: 0 - 2
  • Total hours/ day: 4 – 6
• In An 8 Hour Workday, Associate May Sit
  • Hours at one time: 0 - 4
  • Total hours/ day: 4 - 6
• In An 8 Hour Workday, Associate May Drive
  • 30-60 minutes, 1 - 2 times a week
• Associate will support / assist: (Maximum lbs)
  • Frequency: 50 lbs
  • Occasionally: 150 lbs
• Associate will lift / carry (Maximum lbs)
  • Frequency: 40 lbs
  • Occasionally: 70 lbs
  • Height of lift: 3 – 4 feet
  • Distance of carry: 30 yards
• Associate Will Use Hands For Repetitive

  Simple grasping, pushing, and pulling, fine manipulation

• Associate Should Be Able To
  • Bend: Occasionally
  • Squat: Occasionally
  • Kneel: Occasionally
  • Climb: Occasionally
  • Reach: Occasionally, 3 feet