Business office Manager →

Optalis Healthcare; Royal Oak (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Optalis Healthcare is seeking a Business Office Coordinator to support facility operations by handling accounts payable/receivable, billing, and resident trust accounts. The role focuses on accuracy, regulatory compliance, and delivering high-quality service to residents, families, and staff.

The position requires a high school diploma with preferred college coursework in accounting or business, and experience in AP/AR and billing.

Qualifications

• Experience in accounts payable/receivable and billing functions.
• Proficient with Microsoft Office Suite and billing/accounting software.
• Healthcare finance experience preferred.

Responsibilities

• Maintain daily census and payor reconciliations.
• Manage cash receipts, billing, and trust accounts.
• Ensure timely vendor invoice processing and accounts payable management.
• Assist with month-end closing procedures and reporting.
• Support accounts receivable collections and delinquent accounts resolution.
• Communicate with residents, families, and vendors regarding billing and payments.
• Demonstrate strong organizational and multitasking skills.
• Provide excellent interpersonal and customer service to residents and staff.

Skills

Organizational skills

Multitasking

Customer service

Education

High school diploma

College coursework in accounting or business

Tools

Microsoft Office Suite

Billing/accounting software

Job description

The Business Office Coordinator supports facility operations by managing accounts receivable, accounts payable, billing, and resident trust accounts. This role ensures financial accuracy, regulatory compliance, and supports the business office in providing excellent service to residents, families, and staff.

Key Responsibilities:

• Maintain daily census and payor reconciliations.
• Manage cash receipts, billing, and trust accounts.
• Ensure timely vendor invoice processing and accounts payable management.
• Assist with month-end closing procedures and reporting.
• Support accounts receivable collections and resolution of delinquent accounts.
• Communicate with residents, families, and vendors regarding billing and payments.
• Strong organizational and multitasking skills.
• Proficiency with Microsoft Office Suite and billing/accounting software.
• Excellent interpersonal and customer service skills.
• Ability to manage deadlines and resolve financial discrepancies.

Required:

• High school diploma required; college coursework in accounting or business preferred.
• Experience in accounts payable/receivable and billing functions.

Preferred:

• Healthcare or long-term care finance experience.

EEO is the Law