Business Office Manager

Monarch Healthcare Management; Roseville (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare management company is seeking a Business Office Manager to oversee revenue cycle management, including accounts payable and receivable. The role involves ensuring accurate billing and record-keeping while maintaining compliance with regulations. The ideal candidate will possess strong communication skills and relevant experience in healthcare business operations. Join a supportive environment focused on employee well-being and professional growth.

Benefits

Competitive pay

Positive work environment

Benefits

Qualifications

• Associate degree preferred or high school diploma with 5 years of experience.
• Knowledge of accounts receivable management and basic accounting procedures.

Responsibilities

• Responsible for collecting accounts receivable and resolving disputes.
• Prepare analysis and reconciliation of accounts.
• Assist families with Medical Assistance applications.

Skills

Communication

Active Listening

Emotional Intelligence

Resilience

Adaptability

Education

Associate degree in accounting

High school diploma

Job description

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Position Summary

The Business Office Manager is primarily responsible for revenue cycle management. This includes but is not limited to: accounts payable and receivable, billing, record keeping, data management and information system reports. The Business Office Manager assures accurate and efficient information in accordance with professional accounting practices and government regulations.

Essential Responsibilities and Duties

• Responsible for collecting accounts receivable for Private Pay and Resident Liability Accounts, including follow-up until paid in full or sent to collections.
• Resolve balance disputes as needed/requested from responsible parties/residents.
• Maintain status of delinquent/problem accounts and notify the Accounts Receivable Director and the Administrator of these accounts as they arise.
• Prepare analysis and reconciliation of accounts of Private Pay and Resident Liability Accounts.
• Take incoming payments received on accounts and deposit to bank.
• Post payments accurately in the accounting system.
• Send out monthly Private Pay/Resident Liability Accounts statements to families.
• Answer questions from families on accounts, including Medical Assistance.
• Assist families with Medical Assistance applications and follow up with counties and/or families.
• Submit monthly Medical Assistance invoices to the State of Minnesota.
• Follow up on denied claims and resubmit claims accordingly.

Qualifications

Education and Experience

• Associate degree in accounting, healthcare administration, or business management preferred, or high school diploma with 5 years of healthcare-related business office experience.
• Knowledge of account receivable management, basic accounting procedures, insurance/third-party billing, and computerized office systems.
• Effective verbal and written communication skills to guide staff, communicate with colleagues, and interact with management.
• Ability to perform essential functions with or without reasonable accommodation.
• Qualify for employment following a criminal background check per Minnesota Department of Human Services guidelines.

Preferred

• Experience in healthcare, skilled nursing, or assisted living communities.

Skills and Abilities

• Ability to manage multiple tasks and adapt to sudden demands.
• Resilience and receptiveness to constructive feedback.
• Personability and ability to inspire trust.
• High emotional intelligence (EQ).
• Active listening skills.
• Proficiency in English, both spoken and written.
• Comfort operating in ambiguous situations and with diverse populations.
• Ability to thrive in a fast-paced, growing environment.

About Monarch

Monarch’s mission is to change the way short-term rehabilitation and long-term care are delivered, prioritizing resident and family needs in a comfortable, home-like environment. We value our employees and offer a positive, supportive work environment with competitive pay, perks, and benefits. We are an Equal Opportunity Employer, celebrating diversity and inclusivity.