Overview
The Business Office Manager is responsible for the community’s revenue cycle management processes and serves as a liaison between the community and the Support Center.
Responsibilities
- Ensure compliance with State, Federal, or County rules and regulations, as well as Benedictine policies and procedures, regarding all accounts receivable processes.
- Develop proficiency and act as a resource in the billing system, accounting software, online payer portals, and other applications as needed.
- Ensure all admissions and financial paperwork is thoroughly completed for each admitted resident and obtain prior authorizations where applicable.
- Manage resident setup, applicable charges, payers, payer changes, and private pay setup in the billing system.
- Perform eligibility checks, verify insurance benefits, and provide coverage details to residents.
- Drive the Medicaid application process for applicable residents.
- Responsible for census management for the community.
- Process payments and perform daily bank deposits via desktop scanner, or at least twice weekly if physical bank deposits are needed.
- Enter ancillary charges and submit vendor invoices to Accounts Payable according to corporate policies and procedures.
- Oversee daily management of the Resident Trust Account (RTA) and petty cash, and assist in monthly reconciliation of the RTA.
- Perform month-end close activities and reconcile Expenses to Revenue monthly.
- Complete annual Medicaid and Medicare Cost Reporting and other year-end activities.
- Participate in monthly accounts receivable aging reviews and assist the centralized billing office as needed for collections or follow-up items.
- Manage the selection, training, development, and performance of assigned staff to maintain a professional and motivated team.
Qualifications
Required:
- Associate’s Degree in a business-related field or a combination of High School Diploma and comparable experience.
- Two (2) or more years of Business Office Manager experience.
- One (1) or more years of healthcare accounts receivable and/or accounts payable experience.
- Proficiency in accounting and general office software and the use of general office equipment.
Preferred:
- One (1) year of prior management experience.
EEO/AA/Vet Friendly
Salary Range
$30.00 - $35.00 / hour
Benefits Statement
A comprehensive benefits package is available to eligible associates, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and additional voluntary benefits. For more information, visit our website at www.benedictineliving.org.