Business Licenses & Permits Admin Specialist

midvalecity; Midvale (UT); On-site; USD 39,000 - 47,000; Full time

Job summary

Midvale City is seeking a Community Development Support Technician (Business License Administrator) to manage licensing and permit processes. You will handle filings, fee calculations, and coordination across departments, ensuring accuracy and compliance.

The role requires attention to detail, strong communication, and the ability to work with residents and businesses, with a focus on timely license renewals and customer support.

Qualifications

• Graduation from accredited college or university with bachelor's degree; plus two years of complex administrative support and records management.
• Prefer experience in business licensing and/or building permitting.

Responsibilities

• Provides customer service through personal, telephone, and email communication with knowledge of building permits and business licenses.
• Prepares and reviews files for business license and building permit applications.
• Coordinates review of applications with relevant departments prior to issuance.
• Calculates and assesses applicable business license fees.
• Cash handling and data entry in multiple software systems; maintains security.
• Administers business license renewal process including notices and follow-up enforcement.
• Maintains policies, procedures, and records in compliance with laws and city policies.
• Cross-trains to liaison with third-party building services during permit process.
• Prepares and distributes reports; files documents; maintains filing systems.
• Assists in public information dissemination about licensing and code enforcement.

Skills

Customer service

Records management

Microsoft 365

Adobe Acrobat

Windows OS

Education

Bachelor's degree

Tools

Caselle

iWorq

Bluebeam

OnBase

Job description

Midvale City is seeking a Community Development Support Technician (Business License Administrator) to manage licensing and permit processes. You will handle filings, fee calculations, and coordination across departments, ensuring accuracy and compliance.

The role requires attention to detail, strong communication, and the ability to work with residents and businesses, with a focus on timely license renewals and customer support.