Licensing Coordinator: Compliance & Records

ADT; Knoxville (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Disability insurance

Life insurance

Wellbeing benefits

Paid time off

Paid holidays

Job summary

ADT is seeking a licensed professional support specialist in Springville, UT. The role processes all new and renewal license applications and guides staff to ensure licenses are issued and maintained per state rules.

Key duties include filing, tracking licenses, responding to inquiries, and maintaining licensing databases with a strong focus on accuracy and compliance. The position offers standard office hours and a collaborative team environment.

Qualifications

• High school diploma or GED required; some college preferred.
• Experience gathering information from businesses or government entities.
• Proficiency with Word, Excel, Access, Outlook and internet use.

Responsibilities

• Process license applications and renewals and track status.
• Maintain licensing files and recordkeeping systems.
• Respond to inquiries, explain policies and procedures.
• Submit renewal forms and correspondence; perform clerical duties.
• Research licensing requirements and communicate to teams.

Skills

Customer service

Organization

Discretion

Self-motivation

Communication

Teamwork

Data entry

Education

High school diploma or GED

Some college

Experience gathering information

Tools

Microsoft Office (Word, Excel, Access, Outlook)

Internet research

Job description

ADT is seeking a licensed professional support specialist in Springville, UT. The role processes all new and renewal license applications and guides staff to ensure licenses are issued and maintained per state rules.

Key duties include filing, tracking licenses, responding to inquiries, and maintaining licensing databases with a strong focus on accuracy and compliance. The position offers standard office hours and a collaborative team environment.