Licensing & Front Desk Admin Specialist

City of Bend, OR; Bend (OR); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health and dental coverage

Retirement benefits

Paid leave

Job summary

The City of Bend is seeking an Administrative Support Specialist to serve as the primary administrative support for licensing programs, processing business registrations, liquor licenses, and other permits.

You will provide excellent customer service at the front counter, by phone, and via email, while drafting correspondence, reports, and presentations for the Licensing Team and Community Development Department.

Qualifications

• High School Diploma or GED is required.
• 2–3 years of administrative support experience preferred.
• May require Notary Public designation.

Responsibilities

• Process registrations and licenses from start to finish.
• Answer questions in person, by phone, and by email.
• Provide front counter backup and exceptional customer service.
• Draft, edit, and proofread correspondence, reports, and presentations.
• Coordinate meetings, manage calendars, prepare agendas, and take minutes.
• Maintain licensing records, files, and data systems.
• Update website content and ensure public information is current.
• Support multiple programs and staff across the department.
• Identify opportunities to streamline licensing processes and automation.
• Assist with special projects and department priorities.

Skills

Customer service

Organizational skills

Microsoft Office

Written and verbal communication

Independent with teamwork

Education

High School Diploma or GED

Job description

The City of Bend is seeking an Administrative Support Specialist to serve as the primary administrative support for licensing programs, processing business registrations, liquor licenses, and other permits.

You will provide excellent customer service at the front counter, by phone, and via email, while drafting correspondence, reports, and presentations for the Licensing Team and Community Development Department.