Business Intelligence Analyst

Uasys

Little Rock (AR)

On-site

USD 85,000 - 110,000

Full time

4 days ago

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Benefits offered by this job

Health, Dental and Vision plans

Vacation and Sick Leave

Education discount for staff

Retirement: 10% match

Life Insurance

Career Training

Merchant Discounts

Pharmacy delivery on campus

Job summary

The University of Arkansas for Medical Sciences (UAMS) seeks a Business Intelligence Analyst / Developer to design, develop, and maintain reporting solutions, data products, and automated processes supporting the Salesforce CRM environment for Institutional Advancement.

You will use SQL, ETL, and data modeling to transform institutional data into actionable information, manage the full reporting lifecycle, gather requirements, build dashboards, and explore AI-assisted reporting while ensuring

Qualifications

Bachelor's degree in computer science, information systems, data analytics or related field plus two years of BI experience; or high school diploma with six years of BI experience.
Must have experience in two or more of SQL, data warehousing, semantic data models, or Epic Clarity.
At least one year in a client-facing role delivering technical solutions.

Responsibilities

Design, develop, maintain, and optimize Salesforce reports, dashboards, and datasets.
Gather requirements and translate business questions into accurate reports and data products.
Define and document reporting logic, data definitions, and source-to-report relationships.
Maintain a standardized report library with ownership and access controls.
Develop reusable data models and standardized datasets to reduce duplicated work.
Handle ad hoc requests while converting recurring needs into standardized solutions.
Design and monitor AI-assisted reporting processes, including prompts and human-review checkpoints.
Monitor AI outputs for accuracy, security, and compliance.

Skills

SQL

ETL Tools

Salesforce Reporting

Data Warehousing

Data Integration

Communication

Education

Bachelor's degree in CS/IS/Data Analytics or related field

High School diploma with 6 years experience in BI

Tools

Salesforce

Epic Clarity

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

10/24/2026

Type of Position:

Professional Staff - Project/Program Administration

Job Type:

Regular

Sponsorship Available:

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Department:

IA | Advancement Services

Summary of Job Duties:

The Business Intelligence Analyst / Developer designs, develops, and maintains reporting solutions, data products, and automated processes supporting Institutional Advancement’s Salesforce CRM environment. The position uses SQL, data modeling, ETL processes, Salesforce reporting, and business intelligence tools to transform institutional data into accurate, accessible, and actionable information. The position manages the full reporting lifecycle, including gathering requirements, preparing and validating data, developing reports and dashboards, delivering results, documenting business logic, and converting recurring requests into reusable or automated solutions. The individual works with technical and nontechnical stakeholders to translate business questions into reliable reporting products. As reporting technologies continue to evolve, the position also designs, tests, and manages AI-assisted reporting and automation processes. This includes developing prompts and instructions, establishing business rules and human-review checkpoints, evaluating outputs, monitoring process performance, and identifying appropriate uses of emerging AI capabilities. The position ensures that reporting and AI-assisted processes protect sensitive data and comply with approved definitions, security requirements, and institutional standards. The ideal candidate is a practical problem-solver who can work across the reporting stack, learn new technologies quickly, communicate clearly, and build sustainable solutions rather than one-time outputs.

Qualifications:

Bachelor's degree in computer science, information systems, data analytics or related field plus two (2) years of experience in data analysis, database management, reporting development, or business intelligence, or
High School diploma/GED plus six (6) years of experience in data analysis, database management, reporting development, or business intelligence required.
Must have working experience in at least two or more of the following: SQL, Data Warehousing, Semantic Data Models, and/or Epic Clarity.
At least one year of experience in a client-facing role providing technical solutions.

Knowledge, Skills & Abilities:

Proficiency in SQL and ETL tools.
Experience with Salesforce CRM reporting and dashboard development.
Working knowledge of data warehousing concepts and database structures.
Familiarity with data integration processes and troubleshooting connectivity issues.
Ability to translate business needs into technical solutions.
Effective communication and collaboration skills to work with cross-functional teams.

Preferred Qualifications:

Knowledge of automation, AI-assisted tools, prompt design, and process improvement methodologies.
Strong analytical, problem-solving, communication, and documentation skills.
Ability to work independently and manage multiple priorities.
Certifications in Salesforce, SQL, or data analytics are a plus.
Knowledge of vector databases or graph databases is a bonus but not required.

Responsibilities:

Design, develop, maintain, and optimize Salesforce reports, dashboards, datasets, queries, and related reporting solutions.
Gather and clarify stakeholder requirements and translate business questions into accurate and understandable reports and data products.
Define and document reporting logic, calculations, assumptions, data definitions, and source-to-report relationships.
Maintain a standardized report library with appropriate naming, ownership, documentation, access controls, and retirement practices.
Develop reusable data models, reporting components, and standardized datasets that reduce duplicated work and inconsistent reporting logic.
Fulfill ad hoc and specialty reporting requests while identifying opportunities to convert recurring requests into standardized or self-service solutions.
Design, configure, test, and monitor AI-assisted and automated processes supporting reporting intake, requirements gathering, data preparation, validation, analysis, narrative generation, delivery, and follow-up.
Develop and maintain prompts, instructions, templates, business rules, structured outputs, evaluation criteria, and human-review checkpoints.
Evaluate emerging AI, analytics, and automation capabilities for practical use within Salesforce and connected reporting systems.
Monitor AI-assisted outputs for accuracy, consistency, security, bias, and compliance with approved business definitions and institutional requirements.
Document the capabilities, limitations, dependencies, risks, and support requirements of AI-assisted processes.
Train and support staff in the appropriate and responsible use of approved reporting, automation, and AI tools.
Design, maintain, and troubleshoot data pipelines, integrations, APIs, scheduled processes, and data loads supporting Salesforce and enterprise reporting.
Use SQL, ETL tools, and related technologies to extract, transform, reconcile, and validate data from multiple sources.
Implement automated quality checks, exception reports, monitoring, and alerts to identify incomplete, inconsistent, duplicated, or anomalous data.
Investigate and resolve reporting, integration, data-access, connectivity, and performance issues.
Collaborate with system administrators, data owners, vendors, and institutional technology teams on data and integration projects.
Support data governance, metadata management, privacy, security, retention, documentation, and change-control practices.
Consult with end users to understand reporting needs and recommend appropriate reporting, analytical, or automated solutions.
Perform other duties as assigned.