Associate Telecom Systems Administrator

Uasys; Little Rock (AR); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

Holiday, Vacation and Sick Leave

Retirement: up to 10% matched

Life Insurance

Education discounts

Merchant discounts

Prescription delivery service

Job summary

University of Arkansas for Medical Sciences (UAMS) IT | Unified Communication seeks a professional to support enterprise IT communications. The role involves maintaining infrastructure, understanding user requests, and delivering high-quality results across systems and networks.

You will document interactions, analyze impacts of changes, and collaborate with teams to ensure security, performance, and scalability.

Qualifications

• High School diploma/GED plus four (4) years of experience maintaining, troubleshooting, and repairing IT Communications hardware required.
• Ability to work in a team environment and strong written and verbal communication skills.

Responsibilities

• Assist with maintenance of the organization's enterprise IT communications infrastructure.
• Understand customer requests, process requirements and ensure they can be achieved through high-quality deliverables.
• Document the interactions between systems and applications within the environment to ensure performance, reliability, enhance scalability, and meet security requirements.
• Coordinate information system priorities and work closely with management, other departments and customers to ensure effective integration.

Skills

Teamwork

Communication

Education

High School diploma/GED

Tools

A+ Certification

MTA

MCSA

MCSE

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

10/21/2026

Type of Position:

Professional Staff - Project/Program Administration

Job Type:

Regular

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:

IT | Unified Communication

Summary of Job Duties:

This position participates in a group 24 hours a day 7 days a week 365 days a year, on-call rotation where each member of the group takes call for 1 week at a time. Assist with maintenance of the organization's enterprise IT communications infrastructure. Understand customer requests, process requirements and ensure they can be achieved through high-quality deliverables. Document the interactions between systems and applications within the environment to ensure performance, reliability, enhance scalability, and meet security requirements. Use documentation and understanding of those interactions to evaluate the impact of changes or additions as requested by our organization on a daily basis. Conduct cost and traffic analysis to determine the best use of resources. Manage multiple applications, systems, network, and IT Communications activities. May include programming, analysis, networking, data processing, and/or administration responsibilities. Resolve technical problems. Coordinate information system priorities. Work closely with management, other departments and customers to ensure effective integration among information systems and the UAMS IT infrastructure. Work with all other areas of the department to ensure cross-functional support, synergy and needs to support all department and company objectives.

Qualifications:

• High School diploma/GED plus four (4) years of experience maintaining, troubleshooting, and repairing IT Communications hardware required.
• Ability to work in a team environment and strong written and verbal communication skills.

Licenses, certificates, or registration:

• A+ Certification
• MTA
• MCSA
• MCSE

Preferred Qualifications:

MS Office Tools: Word, Excel, Access, and PowerPoint; and/or Microsoft Project.

Additional Information:

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Recruitment Contact Information:

Please contact [e-mail] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

N/A

Frequent Physical Activity:

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking, Walking

Occasional Physical Activity:

Crawling, Crouching, Kneeling, Reaching, Stooping

Benefits Eligible:

Yes