Business Insurance Client Advocate

Marsh McLennan; United States; Presencial; USD 36.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid paternity/maternity leave

Medical leave

401K savings

Descripción de la vacante

Marsh McLennan Agency seeks a customer service professional to deliver outstanding service and risk management support to clients. You’ll work with the Business Insurance Client Management team to handle requests, issue certificates, and coordinate with carriers, while maintaining accurate records and ensuring legal compliance.

The role emphasizes client advocacy, proactive communication, and a commitment to continuous professional development within a collaborative team.

Formación

• Customer service oriented and hungry to learn.
• People focus with a passion for helping clients succeed.
• Smart, proactive team player who values integrity and excellence.

Responsabilidades

• Handle incoming service requests with the Business Insurance Client Management team.
• Issue certificates of insurance for the assigned book of business.
• Negotiate with carriers, prepare materials, and order policies.
• Update customer information in the agency management system.
• Verify certificate coverages match policies and comply with state law.
• Provide effective and efficient customer service with the sales and service team.

Descripción del empleo

Marsh McLennan Agency seeks a customer service professional to deliver outstanding service and risk management support to clients. You’ll work with the Business Insurance Client Management team to handle requests, issue certificates, and coordinate with carriers, while maintaining accurate records and ensuring legal compliance.

The role emphasizes client advocacy, proactive communication, and a commitment to continuous professional development within a collaborative team.