Business Insurance Client Success Lead

Marsh McLennan Agency; Charleston (SC); Hybrid; USD 52.000 - 82.000; Vollzeit

Benefits dieser Stelle

Hybrid work

Tuition reimbursement

Generous time off

Charitable contribution match

Zusammenfassung

Marsh McLennan Agency is seeking a Client Manager on the Business Insurance team in Charleston, SC. You will assist clients with service and risk management needs, manage relationships with clients, prospects, client teams and producers to deliver best-in-class service and growth.

You will respond to client questions, resolve billing issues, and make policy changes promptly. The role emphasizes client contact, timely communication, and professional handling of inquiries, with a focus on

Qualifikationen

• High school diploma or equivalent required.
• Minimum 3 years’ experience in Business Insurance.
• Property & Casualty license (or ability to obtain in 90 days of employment).
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.

Aufgaben

• Assist clients with service and risk management needs and manage relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
• Serve as the client contact to answer questions, resolve billing issues, make policy changes, and respond to clients in a timely and professional manner.

Kenntnisse

Client relationship management

Risk management

Customer service excellence

Ausbildung

High school diploma

Associates or Bachelors degree preferred

Tools

EPIC

Sagitta

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Jobbeschreibung

Marsh McLennan Agency is seeking a Client Manager on the Business Insurance team in Charleston, SC. You will assist clients with service and risk management needs, manage relationships with clients, prospects, client teams and producers to deliver best-in-class service and growth.

You will respond to client questions, resolve billing issues, and make policy changes promptly. The role emphasizes client contact, timely communication, and professional handling of inquiries, with a focus on