Business Development Specialist - Mandarin Speaking

HungryPanda; Irvine (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

HungryPanda is seeking a Merchant Acquisition Specialist in Irvine, CA to recruit restaurants and onboard partners. You will conduct field visits, negotiate partnerships, and tailor strategies to boost GMV.

You will build long-term relationships, monitor performance, and coordinate campaigns with Marketing. Fluency in Mandarin is required, English a plus, and prior B2B sales or offline business development is highly desirable.

Qualifications

• Mandarin Chinese fluency is required; English proficiency is a plus.
• Experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
• Familiarity with the food delivery industry, local retail, or internet platform operations is advantageous.
• Strong interpersonal and negotiation skills; able to communicate and build trust with business owners.

Responsibilities

• Identify and recruit potential merchants to join the platform and drive onboarding and partnerships.
• Conduct frequent in-person visits to merchants to pitch cooperation and finalize onboarding.
• Maintain long-term merchant relationships with regular business support and issue resolution.
• Develop customized platform strategies with onboarded merchants to grow GMV and order volume.
• Coordinate promotional campaigns with Marketing to increase merchant exposure and transactions.
• Manage and update merchant backend data and settings for smooth operations.
• Monitor market trends and merchant feedback to provide insights for product improvement.

Skills

Mandarin Chinese

B2B sales

Merchant acquisition

Offline business development

Food delivery industry

Negotiation

Time management

Project coordination

Problem-solving

Job description

About HungryPanda

Founded in 2017, HungryPanda is currently the largest overseas Asian food delivery platform. Starting in Nottingham, U.K., HungryPanda has expanded to more than 80 cities in 10 countries: the U.K., France, Italy, the U.S., Canada, Australia, New Zealand, Japan, South Korea and Singapore. Currently, HungryPanda works with over 80,000 riders, 100,000 merchants and serves over 6 million users worldwide.

Main Duties and Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Job Requirements

• Fluency inMandarin Chineseis required; proficiency in English is a plus.
• Previous experience inB2B sales,merchant acquisition, oroffline business developmentis highly desirable.
• Familiarity withthe food delivery industry,local retail, orinternet platform operationsis a strong advantage.
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
• Ability to work independently, manage field visits efficiently, and close deals under pressure.
• Highly organized with solidtime management,project coordination, andproblem-solvingabilities.
• A team player who can work cross-functionally with Marketing, Operations, and Product teams.

薪酬福利 | Compensation & Structure

• 薪酬结构：基本工资 + 绩效奖金（Base salary plus performance-based bonus）

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance