Business Development Specialist - Mandarin Speaking

HungryPanda Ltd 熊猫外卖; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading food delivery service in New York is seeking an Entry Level Merchant Recruiter to drive merchant onboarding and maintain relationships. Responsibilities include recruiting restaurants, conducting visits, managing backend data, and collaborating with marketing. Fluency in Mandarin is required, and proficiency in English is a plus. This full-time position offers a salary range of $50,000 - $70,000 depending on experience.

Qualifications

• Proficiency in English is a plus.
• Familiar with the food delivery industry or retail operations.
• Ability to work independently and manage field visits efficiently.

Responsibilities

• Identify and recruit potential merchants to join the platform.
• Conduct in-person visits to merchants for onboarding.
• Maintain long-term merchant relationships with regular support.
• Work closely with merchants to optimize performance.

Skills

Fluency in Mandarin Chinese

Strong interpersonal skills

Negotiation skills

Time management

Project coordination

Problem-solving

Job description

Founded in 2017, HungryPanda is currently the largest overseas Asian food delivery platform. Starting in Nottingham, U.K., HungryPanda has expanded to more than 80 cities in 10 countries: the U.K., France, Italy, the U.S., Canada, Australia, New Zealand, Japan, South Korea and Singapore. Currently, HungryPanda works with over 80,000 riders, 100,000 merchants and serves over 6 million users worldwide.

Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service‑related concerns
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV)
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement

Requirements

• Fluency in Mandarin Chinese is required; proficiency in English is a plus
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners
• Ability to work independently, manage field visits efficiently, and close deals under pressure
• Highly organized with solid time management, project coordination, and problem-solving abilities
• A team player who can work cross-functionally with Marketing, Operations, and Product teams

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Sales and Business Development

Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing