Business Development Specialist

HungryPanda; San Francisco (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

HungryPanda is seeking a Business Development professional in San Francisco to identify and onboard merchants, conduct in-person visits, and negotiate partnerships to grow GMV. You will collaborate with Marketing, Operations, and Product teams to tailor platform strategies for merchants.

The role requires Mandarin Chinese fluency; English is a plus. You will manage merchant relationships, pitch value-added services, and monitor performance to expand order volume.

Qualifications

• Fluency in Mandarin Chinese required; proficiency in English is a plus.
• Experience in B2B sales, merchant acquisition, or offline BD is highly desirable.
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
• Strong interpersonal and negotiation skills; confident communicating with business owners.
• Ability to work independently, manage field visits, and close deals under pressure.
• Highly organized with time management, project coordination, and problem-solving abilities.
• Team player able to collaborate with Marketing, Operations, and Product teams.

Responsibilities

• Identify and recruit potential merchants to join the platform and drive onboarding and partnerships.
• Conduct frequent in-person visits to merchants to pitch cooperation and finalize onboarding procedures.
• Maintain and strengthen long-term merchant relationships through regular support and visits.
• Collaborate with each merchant to develop platform strategies and grow order volume and GMV.
• Coordinate promotional campaigns with Marketing to increase merchant exposure and transaction frequency.
• Manage merchant backend data and settings to ensure smooth operations and accurate information.
• Monitor market trends and merchant feedback to provide insights for business decisions and product improvements.

Skills

Mandarin Chinese

English communication

Job description

About HungryPanda

Founded in 2017, HungryPanda is a leading Asian food delivery platform worldwide. Guided by its core value of "Satisfy Your Chinese Taste", the company connects overseas Chinese communities with authentic Chinese cuisine through technology and services, while empowering the globalization of the Chinese catering industry.

Starting from Nottingham, the UK, HungryPanda has expanded its business to more than 80 cities across 10 countries, including the United Kingdom, France, Italy, the United States, Canada, Australia, New Zealand, Japan, South Korea and Singapore.

At present, HungryPanda partners with over 260,000 riders and 140,000 merchants, serving more than 10 million users globally. The company has completed its Series D+ financing, with a total financing amount of over US$275 million.

Business Development

Main Duties and Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
• Maintain and strengthen long‑term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service‑related concerns.
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
• Propose and coordinate promotional campaigns or value‑added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision‑making and product improvement.

Job Requirements

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.
• Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
• Ability to work independently, manage field visits efficiently, and close deals under pressure.
• Highly organized with solid time management, project coordination, and problem-solving abilities.
• A team player who can work cross‑functionally with Marketing, Operations, and Product teams.

主要职责

• 寻找并招募潜在的商户（如餐厅、门店等）入驻平台，向其介绍公司的产品和服务，促成合作关系的建立；
• 前往目标区域的商户进行面对面洽谈，推动合作意向，谈判合作协议，并完成入驻流程；
• 通过定期拜访、日常支持和问题解决，与商户建立并维护长期稳定的合作关系；
• 针对已入驻商户制定个性化平台运营策略，协助其优化平台表现，提升订单量和销售额（GMV）；
• 与市场团队协作，为商户策划推广活动或增值服务，提升品牌曝光与交易频次；
• 持续更新和管理商户后台设置，确保操作顺畅、信息准确，并可追踪业绩表现；
• 密切关注市场动向，收集商户反馈，提供可落地的建议支持业务和产品优化。

任职要求

• 中文流利，能基本使用英文沟通者优先；
• 有B2B销售、商户拓展或线下BD相关经验者优先；
• 熟悉本地生活服务、餐饮外卖、电商平台运营者优先考虑；
• 具备出色的人际交往和谈判能力，擅长与商户建立信任关系；
• 能独立工作，高效完成拜访及签约任务，并能承受一定工作压力；
• 具备良好的时间管理、项目协调和问题解决能力；
• 具备团队合作精神，能与市场、运营、产品等多部门协作。

薪酬结构： 基本工资 + 绩效奖金（Base salary plus performance-based bonus）。