Business Development Specialist

HungryPanda Ltd 熊猫外卖; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 in San Francisco seeks a proactive Business Development professional to lead US merchant onboarding and strategic partnerships. You will identify potential restaurants and stores, conduct in-person visits, negotiate agreements, and manage onboarding through to go-live.

Fluency in Mandarin is required; English proficiency is a plus. Strong negotiation, time management and cross-functional collaboration with Marketing, Operations and Product are essential to grow GMV and

Qualifications

• Fluency in Mandarin Chinese is required.
• English proficiency is a plus.
• Experience in B2B sales or merchant acquisition is highly desirable.
• Knowledge of the food delivery industry or local retail is a strong advantage.

Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform and drive onboarding and partnerships.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation and finalize onboarding procedures.
• Maintain and strengthen long-term merchant relationships with regular business support and visits.
• Collaborate with onboarded merchants to develop platform strategies and grow order volume and GMV.
• Coordinate promotional campaigns with Marketing to increase merchant exposure and transaction frequency.
• Update merchant backend data and settings to ensure smooth operations and accurate information.
• Monitor market trends and merchant feedback to support business decisions and product improvements.

Skills

Mandarin Chinese

B2B sales

merchant acquisition

offline business development

food delivery industry

local retail

internet platform operations

interpersonal skills

negotiation

time management

project coordination

problem-solving

cross-functional teamwork

Job description

Founded in 2017, HungryPanda is a leading Asian food delivery platform worldwide. Guided by its core value of “Satisfy Your Chinese Taste”, the company connects overseas Chinese communities with authentic Chinese cuisine through technology and services, while empowering the globalization of the Chinese catering industry.

Starting from Nottingham, the UK, HungryPanda has expanded its business to more than 80 cities across 10 countries, including the United Kingdom, France, Italy, the United States, Canada, Australia, New Zealand, Japan, South Korea and Singapore.

At present, HungryPanda partners with over 260,000 riders and 140,000 merchants, serving more than 10 million users globally. The company has completed its Series D+ financing, with a total financing amount of over US$275 million.

Business Development

Main Duties and Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV)
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement

Job Requirements

• Fluency in Mandarin Chinese is required; proficiency in English is a plus
• Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners
• Ability to work independently, manage field visits efficiently, and close deals under pressure
• Highly organized with solid time management, project coordination, and problem-solving abilities
• A team player who can work cross-functionally with Marketing, Operations, and Product teams