Business Development - Mandarin Speaking

HungryPanda Ltd 熊猫外卖; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading food delivery platform in Boston seeks a Merchant Acquisition Specialist. Responsibilities include recruiting merchants, maintaining relationships, and providing business support. Candidates must be fluent in Mandarin, with experience in B2B sales or merchant acquisition preferred. Strong negotiation skills and time management are essential. This role offers an opportunity to impact merchant performance and growth within the company.

Qualifications

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.
• Previous experience in B2B sales or merchant acquisition is highly desirable.
• Strong interpersonal and negotiation skills are essential.

Responsibilities

• Identify and recruit potential merchants to drive onboarding.
• Conduct frequent in-person visits to pitch cooperation and negotiate agreements.
• Maintain long-term merchant relationships and provide regular business support.

Skills

Fluency in Mandarin Chinese

B2B sales experience

Strong interpersonal skills

Negotiation skills

Time management

Project coordination

Job description

Founded in 2017, HungryPanda is currently the largest overseas Asian food delivery platform. Starting in Nottingham, U.K., HungryPanda has expanded to more than 80 cities in 10 countries: the U.K., France, Italy, the U.S., Canada, Australia, New Zealand, Japan, South Korea and Singapore. Currently, HungryPanda works with over 80,000 riders, 100,000 merchants and serves over 6 million users worldwide.

Main Duties and Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Job Requirements

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.
• Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
• Ability to work independently, manage field visits efficiently, and close deals under pressure.
• Highly organized with solid time management, project coordination, and problem-solving abilities.
• A team player who can work cross-functionally with Marketing, Operations, and Product teams.
• Have a valid driver licence and a vehicle.