Business Development Specialist - Mandarin Speaking

HungryPanda Ltd 熊猫外卖; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading food delivery platform in New York is seeking a Merchant Manager to identify and recruit merchants, strengthen relationships, and strategize platform growth. The ideal candidate should be fluent in Mandarin Chinese, possess strong negotiation skills, and manage operations efficiently. This role involves collaboration with marketing teams and requires a high degree of organization. Familiarity with the food delivery industry is advantageous. Competitive compensation is provided.

Qualifications

• Proficiency in English is a plus.
• Familiarity with the food delivery industry or internet platform operations is an advantage.
• Ability to work independently and manage field visits efficiently.

Responsibilities

• Identify and recruit potential merchants to join our platform.
• Conduct visits to merchants to pitch cooperation and negotiate agreements.
• Maintain long-term merchant relationships and provide regular business support.
• Develop customized platform strategies for each onboarded merchant.
• Propose promotional campaigns in collaboration with the Marketing team.
• Manage and update merchant backend data for smooth operations.
• Monitor market trends and gather feedback to support business decisions.

Skills

Fluency in Mandarin Chinese

Interpersonal and negotiation skills

Time management

Project coordination

Problem-solving abilities

Job description

Founded in 2017, HungryPanda is currently the largest overseas Asian food delivery platform. Starting in Nottingham, U.K., HungryPanda has expanded to more than 80 cities in 10 countries: the U.K., France, Italy, the U.S., Canada, Australia, New Zealand, Japan, South Korea and Singapore. Currently, HungryPanda works with over 80,000 riders, 100,000 merchants and serves over 6 million users worldwide.

Main Duties and Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures
• Maintain and strengthen long‑term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service‑related concerns
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV)
• Propose and coordinate promotional campaigns or value‑added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision‑making and product improvement

Job Requirements

• Fluency inMandarin Chinese is required; proficiency in English is a plus
• Familiarity withthe food delivery industry, local retail, or internet platform operations is a strong advantage
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners
• Ability to work independently, manage field visits efficiently, and close deals under pressure
• Highly organized with solid time management, project coordination, and problem‑solving abilities
• A team player who can work cross‑functionally with Marketing, Operations, and Product teams