Business Development Specialist - Mandarin Speaking

HungryPanda Ltd 熊猫外卖; California (MO); On-site; USD 65,000 - 105,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 is seeking a results-driven Merchant Acquisition professional in the United States to expand our restaurant network, negotiate contracts, and drive orders and GMV.

You will visit merchants, coordinate with Marketing and Delivery Ops, maintain strong relationships, and ensure solutions meet client needs. Fluency in Mandarin is required; Cantonese is a plus; a valid driver's license is preferred.

Qualifications

• Proven experience in sales, negotiation, and marketing management.
• Strong time and project management skills.
• High market-sense and data sensitivity.
• Excellent teamwork and ability to negotiate with restaurants.
• Fluent in Mandarin; Cantonese is a plus.
• Driver license and own vehicle.

Responsibilities

• Acquire merchants and assist them in achieving higher orders and GMV.
• Arrange in-person meetings to negotiate contracts with merchants.
• Maintain relationships with merchants and resolve stakeholders' issues.
• Ensure timely delivery of solutions aligned with customer needs.
• Liaise with Marketing and Delivery Operation to boost GMV.
• Maintain backstage settings for each merchant.
• Conduct merchant visits and manage materials.

Skills

Merchant negotiations

Sales & business development

Marketing management

Time management

Project management

Data-driven decision making

Commercial acumen

Team collaboration

Restaurant partnerships

Driving license

Job description

• Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share
• Arrange in-person meetings to negotiate contracts with potential merchants
• Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
• Conduct regular merchant visits, apply for/replace merchant material for merchants
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Maintain and constantly update backstage setting for each merchant in charge
• Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume
• Must be fluent in Mandarin, Cantonese proficiency will be considered an asset
• Experience in business negotiation, sales and marketing management is preferred
• Working experience in Internet companies is preferred
• Strong time management and project management skills
• High sensitivity on market trend, high sensitivity on data
• Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
• Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
• Have a valid driver licence and a vehicle