Business Development Specialist - Mandarin Speaking

HungryPanda Ltd 熊猫外卖; Sacramento (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 in California seeks a proactive Business Development Specialist to acquire merchants, grow GMV, and optimize partnerships. You will conduct in-person meetings, negotiate deals, and sustain strong merchant relationships.

Mandarin fluency and strong time management are essential; experience in food delivery is a plus. A valid driver license and vehicle are required for partner visits.

Qualifications

• At least 1 year of experience in business development or sales roles.
• Experience in the foodservice or delivery industry is a plus.
• Must be fluent in Mandarin.
• Strong time management and project management skills.
• Strong commercial acumen and people skills; not afraid to be refused.
• Ability to work with restaurants and coordinate with multiple teams.
• Have a valid driver license and a vehicle.

Responsibilities

• Acquire merchants and assist them in achieving higher orders and GMV.
• Arrange in-person meetings to negotiate contracts with potential merchants.
• Maintain relationships with merchants and coordinate with stakeholders to improve merchant satisfaction and service quality.
• Conduct regular merchant visits and manage merchant materials.
• Ensure timely delivery of solutions according to customer needs and objectives.
• Maintain and update backstage settings for each merchant in charge.
• Liaise with Marketing and Delivery Operations to align strategies to increase GMV.

Skills

Merchant acquisition

Contract negotiation

Account management

Stakeholder coordination

Client relationship

Mandarin fluency

Time management

Project management

Sales

Data-driven

Communication

Driver's license

Vehicle

Job description

• Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share
• Arrange in-person meetings to negotiate contracts with potential merchants
• Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
• Conduct regular merchant visits, apply for/replace merchant material for merchants
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Maintain and constantly update backstage setting for each merchant in charge
• Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume
• Must be fluent in Mandarin
• at least 1 year of experience in business development or sales roles and customer experience in the foodservice or/and delivery industry is a plus
• Strong time management and project management skills
• High sensitivity on market trend, high sensitivity on data
• Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
• Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
• Have a valid driver licence and a vehicle