Business Development Specialist – Mandarin Speaking

HungryPanda; Davis (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

HungryPanda is seeking a results-driven Sales/Business Development professional in California to acquire merchants and drive order growth. You will build strong relationships, negotiate contracts, and collaborate with marketing and delivery teams to optimize merchant performance.

The successful candidate will leverage Mandarin fluency, operate in a fast-paced environment, and travel as needed to meet merchants and ensure successful implementation of solutions.

Qualifications

• Fluent Mandarin required.
• At least 1 year in business development or sales; foodservice or delivery experience is a plus.
• Strong time management and project management skills.
• High sensitivity to market trends and data.
• Strong commercial acumen and desire to work with restaurants; not afraid of rejection; excellent people skills.
• Able to coordinate with multiple teams to promote business cooperation.
• Must have a valid driver’s license and own a vehicle.

Responsibilities

• Acquire merchants and help them increase orders and GMV.
• Arrange in-person meetings to negotiate contracts with potential merchants.
• Maintain and improve relationships with merchants and ensure high service quality.
• Conduct regular merchant visits and manage merchant materials.
• Ensure timely delivery of solutions aligned with customer needs and objectives.
• Maintain and update backend settings for each merchant.
• Coordinate with Marketing and Delivery Operations to align growth strategies for GMV.

Skills

Merchant acquisition

Negotiation

Relationship management

Stakeholder coordination

Sales & customer service

Job description

Main Duties and Responsibilities：

• Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share.
• Arrange in-person meetings to negotiate contracts with potential merchants
• Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
• Conduct regular merchant visits, apply for/replace merchant material for merchants.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Maintain and constantly update backstage setting for each merchant in charge
• Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume

Job requirement：

• Must be fluent in Mandarin
• at least 1 year of experience in business development or sales roles and customer experience in the foodservice or/and delivery industry is a plus.
• Strong time management and project management skills
• High sensitivity on market trend, high sensitivity on data
• Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
• Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
• Have a valid driver licence and a vehicle