Business Development Specialist - Mandarin Speaking

HungryPanda Ltd 熊猫外卖; Davis (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 in Davis, CA is seeking a results-driven Merchant Acquisition and Business Development specialist. You will acquire merchants, help them grow orders and GMV, negotiate contracts in person, and maintain strong relationships with restaurant partners to ensure smooth operations.

The role requires Mandarin fluency, a valid driver license with a vehicle, and at least 1 year in business development or sales in foodservice or delivery.

Qualifications

• 1+ year of experience in business development or sales in foodservice or delivery is a plus
• Mandarin fluency is required
• Valid driver license and access to a vehicle
• Strong commercial acumen and a passion for working with restaurants
• Excellent time management and ability to work with cross-functional teams

Responsibilities

• Acquire merchants and help them achieve higher orders and GMV
• Arrange in-person meetings to negotiate contracts with potential merchants
• Maintain relationships with cooperating merchants and coordinate with stakeholders
• Ensure timely delivery of solutions according to customer needs
• Maintain and update merchant profiles and settings in the backend
• Collaborate with Marketing and Delivery Ops to align merchant strategies
• Conduct merchant visits and manage onboarding materials

Skills

Merchant acquisition

Sales negotiation

Relationship management

Time management

Project management

Data awareness

Commercial acumen

Teamwork

Communication

Job description

• Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share
• Arrange in-person meetings to negotiate contracts with potential merchants
• Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
• Conduct regular merchant visits, apply for/replace merchant material for merchants
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Maintain and constantly update backstage setting for each merchant in charge
• Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume
• Must be fluent in Mandarin
• at least 1 year of experience in business development or sales roles and customer experience in the foodservice or/and delivery industry is a plus
• Strong time management and project management skills
• High sensitivity on market trend, high sensitivity on data
• Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
• Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
• Have a valid driver licence and a vehicle