Business Development Specialist – Mandarin Speaking

HungryPanda; Seattle, California (WA, MO); On-site; USD 55,000 - 65,000; Full time

Job summary

HungryPanda, a leading Asian food delivery platform, seeks a Business Development professional in Seattle to acquire merchants, negotiate contracts, and grow GMV while maintaining strong merchant relationships.

Ideal candidates have Mandarin fluency, 1+ year in BD or sales in foodservice or delivery, and strong project management skills. A driver’s license and vehicle are required for in-person engagement and market expansion.

Qualifications

• Must be fluent in Mandarin.
• Cantonese is an asset.
• At least 1 year of experience in business development or sales in foodservice or delivery is a plus.
• Strong time management and project management skills.
• High sensitivity to market trends and data.
• Strong commercial acumen and a desire to work with restaurants, not afraid of rejection, with top-notch people skills.
• Excellent teamwork and ability to coordinate with different teams to close deals.
• Have a valid driver license and a vehicle.

Responsibilities

• Acquire merchants and help them achieve higher orders and GMV (Gross merchandise volume).
• Arrange in-person meetings to negotiate contracts with potential merchants.
• Maintain relationships with merchants and coordinate with stakeholders to improve merchant satisfaction and service quality.
• Conduct regular merchant visits and manage merchant materials.
• Ensure timely delivery of solutions according to customer needs and objectives.
• Maintain and update merchant backstage settings in charge.
• Liaise with Marketing and Delivery Operations to align strategies to increase GMV.

Skills

Mandarin

Cantonese

Job description

About HungryPanda

Founded in 2017, HungryPanda is a leading Asian food delivery platform worldwide. Guided by its core value of “Satisfy Your Chinese Taste”, the company connects overseas Chinese communities with authentic Chinese cuisine through technology and services, while empowering the globalization of the Chinese catering industry.

Starting from Nottingham, the UK, HungryPanda has expanded its business to more than 80 cities across 10 countries, including the United Kingdom, France, Italy, the United States, Canada, Australia, New Zealand, Japan, South Korea and Singapore.

At present, HungryPanda partners with over 260,000 riders and 140,000 merchants, serving more than 10 million users globally. The company has completed its Series D financing, with a total financing amount of over US$275 million.

Our Value

HungryPanda’s vision is to become the global market-leading platform that enables overseas Chinese business in the food industry and connects Chinese food to all consumers who enjoy it.

Our Mission

Connecting merchants to consumers via our state-of-the-art online platform and industry-leading delivery service. Consolidating the end-to-end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our far-reaching business network and digital solution

Our People

Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and — of course — keep our workforce fed and happy!

Job Description：

• Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share.
• Arrange in-person meetings to negotiate contracts with potential merchants
• Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
• Conduct regular merchant visits, apply for/replace merchant material for merchants.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Maintain and constantly update backstage setting for each merchant in charge
• Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume

Job Requirement：

• Must be fluent in Mandarin, Cantonese is an asset.
• At least 1 year of experience in business development or sales roles and customer experience in the foodservice or/and delivery industry is a plus.
• Strong time management and project management skills
• High sensitivity on market trend, high sensitivity on data
• Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top‑notch people skills
• Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
• Have a valid driver license and a vehicle

Job Type: Full-time

Pay: $55,000.00 – $65,000.00 per year