Business Development Specialist

V.I.P. Mortgage, Inc.; Chicago (IL); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated individual to help launch a new software and service platform aimed at transforming the real estate and home service sectors. This role involves engaging with a vast network of real estate professionals, managing business development goals, and ensuring timely communication. With a focus on leveraging cutting-edge technology and exceptional customer service, the company is poised to enhance industry standards. If you are organized, focused, and ready to make a significant impact, this opportunity is for you.

Qualifications

• 3-5 years of experience in business development or account management.
• Strong communication skills and ability to manage multiple tasks.

Responsibilities

• Act as an account manager, engaging with existing networks and managing leads.
• Monitor business development goals and manage marketing material requests.

Skills

Business Development

Account Management

Customer Success

Real Estate

Mortgage

Education

High School Diploma

Business Degree

Job description

SUMMARY:

We are looking for an organized, focused, and dedicated individual to help launch our new software and service platform - trnkey. Our mission is to transform the real estate and home service industries by integrating cutting-edge technology, user-friendly platforms, and unparalleled customer service. Leveraging the power of AI, video marketing, CRM solutions, and comprehensive home service management, we aim to streamline processes, enhance communication, and deliver exceptional value.

With a network of over 40,000 real estate professionals, this is not a "new" company. We have a reputation in being a creator in a previously uncharted space and creating new technology that focuses on what our partners and their clients need.

ESSENTIAL JOB FUNCTIONS:

• Acts as an account manager with each office, team, TC, or individual
• Sorts existing network list by:
  • High revenue producing regions
  • Top-producing office, team, TC, or individual
• Reengages existing network:
  • Call, Email, Text
• Sends existing office, team, or individual:
  • New marketing materials
  • New partner page links
• Helps set and track business development goals:
  • Yearly, Quarterly, Monthly, Daily
• Monitors all leads coming in:
  • What leads are new offices
  • What leads are new real estate professionals
  • What are leads are new transaction coordinators
  • What REP has not submitted to us in awhile
• Managing the drip campaigns and engagement for all leads coming in:
  • Reaching out to all top producers who have dropped below their monthly average
• Manages all marketing material requests
  • Helping to make sure that all new marketing material requests are being responded to in a timely manner
• Creates new presentations before sales meetings
  • Updates partner pages
  • Updates partner pages links
  • Updates offices specific testimonials
  • Updates company specific marketing materials
• Making sure we are prepared for any sponsorship requests before meeting
  • Food/drinks, Tableware, Marketing Materials, Etc.
• Manages the follow-up tasks after all meetings
  • Requests updated office roster
  • Designation for top producers in the office
    • If not provided by office, cross-reference with real trends
  • Creates new constant contact
    • Branded content
    • Brand specific colors
    • Company logos
    • Live dedicated partner page links
    • Marketing material examples
    • Office specific testimonial examples
  • Manages the business development calendar:
    • What meeting can they take, what meetings does Justin need to join?
    • Checks to ensure that the right person has availability for all meetings requests
  • Manages all sponsorship requests:
    • Manages monthly/quarterly budget
    • Manages ROI return on requests, including travel
    • Uses all sponsorship requests to reengage low performing offices/teams
  • Manages all in-bound:
    • Phone calls for business development
    • Emails for business development
    • Social media request for business development
  • Working with marketing to update content on social media pages
    • Tags all realtors and responds to all client post on social media
  • Works with the sales manager to onboard all Realtors on the other side of the transaction where we are managing a working service conflict
  • Helps formulate new BD scripts
    • Call, Email, Text
  • Helps setup meeting and manage calendar for ancillary partnership requests for Justin
    • Prospects new services providers we are interested in speaking to
    • Performs market research to for compensation conversations and availability
  • Manages notifying all Realtors who are submitting clients within 7 and 3 days of the closing date to help ensure that we get the client sooner in the future
  • Other duties as assigned

QUALIFICATIONS:

• High School Diploma or equivalent, required
• Business Degree in related field, preferred

3-5 years of experience in field or related area below, preferred:

• Business Development
• Account Management
• Real Estate
• Mortgage
• Home Concierge
• Property management
• Home Warranty
• Home Security
• Hospitality
• Home Services
• Moving
• Utilities
• Software/SaaS
• Customer Success

OFFICE ENVIRONMENT:

• Remote Schedule, Monday-Friday regular business hours.

PHYSICAL DEMANDS:

• Dexterity of hands to operate a computer keyboard
• Reaching overhead above the shoulders and horizontally bending at the waist, climbing, kneeling, and stooping for installation of hardware and more
• Hearing and speaking to communicate and provide information to others.
• Prolonged periods sitting at a desk and working on a computer.