Business Development Representative

MAN; Winston-Salem (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) eligibility after 1 year

Flexible schedule

Paid time off

Paid holidays

Competitive pay plan

Job summary

Modern Chevrolet of Winston-Salem is seeking a Client Care Specialist for our BDC internet sales team. You will handle internet inquiries, calls, and customer retention while scheduling sales appointments and presenting vehicle features to clients.

Ideal candidates have strong communication, sales experience, and a professional demeanor. Weekend availability and training participation are required to succeed in this role.

Qualifications

• High School Diploma or GED is required.
• Weekend, nights and holiday availability is required.
• No automotive experience needed.
• Excellent customer service and negotiation skills.
• Strong written and verbal communication and organizational skills.
• Professional and personable demeanor.
• Proven sales experience is a plus.
• Must be able to attend training.

Responsibilities

• Handle Internet leads, inbound calls, and customer retention for internet department.
• Understand automobiles to discuss features and competitive models with customers.
• Set up and manage appointments for the sales team.
• Explain features, benefits, and services to customers to facilitate sales.
• Follow up on leads and build relationships to close sales.
• Grow the internet sales base and expand the customer base.

Skills

Customer service

Negotiation

Communication

Sales experience

Typing

Organization

Professional demeanor

Training readiness

High school diploma

Education

High School Diploma or GED

Tools

CRM software

Job description

Modern Chevrolet of Winston-Salem has a fantastic opportunity to start a long and rewarding career for the right person! We are looking for highly motivated, energetic people to join our internet sales department! Bring a positive attitude and we will provide you with all the tools you need to be successful. We are seeking a Client Care Specialist to work in our BDC department. This pseudo sales/customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention. Immediate Opening Available.

Job Responsibilities

• Develop an understanding of automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models
• Managing internet inquiries through dealership website and other online channels
• Setting up customer appointments for sales department
• Assist customers with products and services sold at the dealership in order to present features and benefits to customers
• Follow through on customer leads and build relationships with clients to close sales
• Grow internet sales business and expand current customer base.

Benefits Include

• Medical, Dental, Vision, Life, Flexible Spending, LTD, and STD
• 401-k eligibility after one year
• Flexible Schedule
• Paid time off
• Paid Holidays
• Top-tier pay plan with competitive compensation ranging from 35-50K+ a year.

Qualifications

• - No Automotive Experience Necessary
• - Must have a flexible schedule and be able to work some Saturdays within a 5-day work week
• - Must be self-motivated and performance driven
• - Must be able to attend training
• -Excellent customer service and negotiation skills
• -Strong written and verbal communication skills
• -Highly organized with the ability to learn quickly
• -Strong computer and typing skills
• -Positive, can-do attitude
• -Professional and personable demeanor
• - Proven experience in sales
• -High School Diploma or GED required.
• - Auto sales preferred but not required

Must be available to work weekends, nights and holidays.

Responsibilities

• This customer service position will be responsible for handling Internet leads, inbound phone calls, and customer retention.
• Understands automobiles by studying characteristics, capabilities, and features, comparing and contrasting competitive models.
• Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership.
• Obtain customer information and keep accurate database.
• Maintain a dealership standard for response time.
• Set up sales appointments with all customers with the focus that all customers are prospective long-term customers.
• Managing internet inquiries through dealership website and other online channels
• Setting up customer appointments for sales department
• Follow through on customer leads and build relationships with clients to close sales.
• Grow internet service business and expand current customer base.