Business Development / Internet Sales Specialist

Mike Bass Ford; Sheffield Township (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

A reputable automotive dealership in Ohio is seeking a BDC Representative | Sales Specialist to engage with customers and build meaningful relationships. This role involves managing inbound sales leads, delivering professional communication, and supporting sales operations. The ideal candidate will be energetic, self-motivated, and possess excellent communication skills. Join a family-oriented team that prioritizes growth and success for everyone. Attractive career advancement opportunities are available.

Qualifications

• High energy, self-motivated, and resilient under pressure.
• Integrity-driven: you say what you’ll do and do what you say.
• Warm, confident, and professional communication skills.

Responsibilities

• Engage with inbound sales and service leads via phone, email, text, and CRM.
• Deliver clear, professional, and engaging communication to convert leads into opportunities.
• Support the sales team with appointment setting and pipeline management.
• Follow up consistently to nurture relationships and maintain high customer satisfaction.

Skills

Excellent communication skills

High energy and self-motivation

Resilient under pressure

Team-oriented attitude

Tools

CRM software

Job description

BDC Representative | Sales Specialist

Mike Bass Ford | Bass Mazda - Sheffield, OH

We’re Growing, So We’re Hiring!

At Mike Bass Ford | Bass Mazda, we’re not a team, we’re a Family. A culture of integrity, accountability, and shared success. We believe “talent” is more than skills or experience. True talent is character: the ability to do what you say you’ll do, to serve the team and customers in a way that is consistent with winning results for everyone. We believe in playing by the rules with integrity and heart.

We’re searching for a BDC Representative | Sales Specialist who thrives on building relationships, bringing energy to every conversation, and delivering an exceptional customer experience. Here, you’ll find a place where your voice matters, your growth is prioritized, and your success is celebrated.

What It’s Like to Work with Mike Bass

A dealership family with decades of history and a reputation built on trust.

A team that plays to win together, lifting each other higher every day.

A growth-minded environment where your future is only limited by your ambition.

Primary Responsibilities

• Engage with inbound sales and service leads via phone, email, text, and CRM.
• Deliver clear, professional, and engaging communication to convert leads into opportunities.
• Support the sales team with appointment setting and pipeline management.
• Follow up consistently to nurture relationships and maintain high customer satisfaction.
• Maintain accurate CRM reporting and activity tracking.

What We’re Looking For

• High energy, self-motivated, and resilient under pressure.
• Integrity-driven: you say what you’ll do and do what you say.
• Excellent communication skills: warm, confident, and professional.
• A commitment to serving the greater whole: customers, team, and community.
• Eagerness to grow, learn, and take on new challenges.

Strong Opportunity for Growth

We don’t just offer jobs—we build careers. As a BDC Representative, you’ll gain the skills and relationships that open the door to advancement within Sales, Management, and beyond.

Join the Mike Bass Family and grow with us.