Business Development Center Sales Representative

Hilbishford; Kannapolis (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

PTO

401(K)

Competitive Pay

Job summary

Hilbish Ford is seeking a dynamic BDC Sales Representative to engage potential customers, manage leads, and convert inquiries into sales opportunities. The role emphasizes strong communication, collaboration with sales teams, and a focus on meeting or exceeding targets.

Qualifications include experience in sales or customer service, preferably in automotive or BDC environments, and proficiency with CRM systems.

Qualifications

• Experience in sales or customer service, preferably in automotive or BDC environments.
• Strong sales instincts and the ability to identify and capitalize on opportunities.
• Proficient in using CRM systems and other sales-related software.
• Ability to work collaboratively with BDC teammates and sales reps.

Responsibilities

• Respond promptly to incoming leads via phone, email, or online inquiries.
• Manage and prioritize leads to ensure timely follow-up.
• Engage with potential customers to understand needs and preferences.
• Provide information about products, services, and promotions.
• Highlight product features and value propositions.
• Input accurate information into the CRM system.

Skills

Sales experience

CRM proficiency

Customer service

Communication

Lead management

Tools

CRM systems

Job description

Overview

Hilbish Ford is seeking a dynamic and results-driven Business Development Center (BDC) Sales Representative to join our team. The BDC Sales Representative will be responsible for engaging with potential customers, managing leads, and converting inquiries into sales opportunities. The ideal candidate enjoys working with people, communicates well, and desires along-term career.

Compensation and Benefits

• Competitive Pay
• Health Insurance
• PTO
• 401(K)

Responsibilities

• Respond promptly to incoming leads via phone, email, or online inquiries
• Manage and prioritize leads to ensure timely follow-up
• Engage with potential customers to understand their needs and preferences
• Provide information about products, services, and promotions
• Highlight product features, benefits, and value propositions
• Stay informed about industry trends, competitor offerings, and market demands
• Collaborate with other BDC team members, sales representatives, and departments
• Input accurate and up-to-date information into the CRM system
• Other duties assigned

Requirements

• Knowledge in sales or business is a plus
• Experience in sales or customer service, preferably in an automotive or BDC environment
• Strong sales instincts and the ability to identify and capitalize on sales opportunities
• Previous experience in phone or virtual sales is an asset
• Proficient in using CRM systems and other sales-related software
• Ability to work collaboratively with other BDC team members and sales representatives
• Motivated by achieving and exceeding sales targets
• Willingness to adapt to changes in sales processes and technologies
• Must pass pre-employment background screenings

Why Capital

Because great careers start with the right environment. Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We’re family-owned, growth-focused, and committed to building careers — not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital.

Equal Opportunity

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.