Business Development Coordinator

Werner Auto Team; Tallahassee (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hourly Pay + Commissions

Medical Insurance offering 100% benefits

Employer Paid Life Insurance

Vision and Dental Insurance

401(k) with Employer Match

Paid time off

Employee Discounts

Referral Program

Job summary

Werner Auto Team in Tallahassee, Florida, is seeking a Service Business Development Representative for a full-time role. The position involves conducting customer calls, responding to inquiries, and scheduling appointments for our Service Department.

Candidates should possess strong communication skills and be detail-oriented. A High School Diploma is necessary, and experience in customer service is preferred. This position includes an attractive benefits package and opportunities for commissions.

Qualifications

• Detail-oriented with strong organizational skills.
• Excellent computer skills and communication abilities.
• Ability to conduct outbound and inbound customer calls.

Responsibilities

• Conduct outbound and inbound customer phone calls.
• Respond to Internet leads via email and phone.
• Schedule appointments for the Service Department.

Skills

Customer service experience

Communication skills

Bilingual (English and Spanish)

Computer proficiency

Organization skills

Education

High School Diploma or equivalent

Tools

CDK

X-Time

Job description

Position: Service Business Development Representative

Position is full-time.

This is not a remote position.

Job address: 252 Capital Circle SW, Tallahassee, FL 32304

Job Description

We are looking for a motivated individual with a proven track record. Experience in customer service or call center work is a plus but not required.

• Customer-focused, energetic, and self-motivated individuals.
• Experience in customer service or call center work is a plus but not required.
• Strong communication skills, both verbal and written.
• Bilingual (English and Spanish) skills are a plus but not mandatory.
• Excellent computer skills.
• Highly organized with great attention to detail.
• Experience with CDK and X-Time is a bonus.

Benefits

• Hourly Pay + Commissions
• Medical Insurance offering 100% benefits
• Employer Paid Life Insurance
• Vision insurance & Dental Insurance
• Voluntary Supplemental Life Insurance, Hospital Indemnity, Accident, & Critical Illness Plans
• 401(k) with Employer Match
• Paid time off
• EAP Plan
• Employee Discounts & Referral Program

Responsibilities

• Conduct outbound and inbound customer phone calls.
• Respond to Internet Leads via email and phone.
• Identify customer needs through effective questioning.
• Schedule appointments for our Service Department.
• Ensure every customer enjoys a positive experience.
• Enter customer information into our CRM system.

Requirements

• Drug Testing & Background Check Required.
• Valid Driver's License is required.
• High School Diploma or equivalent.
• Ability to persuasively communicate with customers to set appointments.
• Detail-oriented with strong organizational skills.
• Capable of working at a high pace in a fast-paced environment.
• Excellent computer skills.
• Outstanding written and verbal communication skills.

Werner Hyundai is an equal opportunity employer, and we encourage candidates of all backgrounds to apply. If you're ready to join the fun and take your career to the next level, please send your resume and a brief cover letter detailing your experience and motivation for this role. We can't wait to welcome you to our team!