Business Development/Community Liaison

FirstLight Home Care of Glenview; Park Ridge (IL); Sur place; USD 52 000 - 70 000; Plein temps

Avantages offerts par ce poste

Support team

Safe environment

Rewards programs

Paid training

Competitive salary

Flexible schedule

Résumé du poste

FirstLight Home Care of Glenview is seeking a Business Development/Community Liaison to build relationships with referral sources, healthcare professionals, and prospective clients in the local market. You will coordinate marketing initiatives, manage calendars and databases, document visits, and support care coordination while upholding FirstLight policies and delivering compassionate senior care outreach.

The role emphasizes community involvement, trust-building, and quality service.

Qualifications

• H.S. Diploma or GED; college preferred.
• Networking and sales experience preferred.
• Prior community involvement.
• Computer skills including MS Office, MS Excel, Calendar, and Scheduling programs.
• Experience with the Senior Care community (long-term care, assisted living, or home care) is beneficial.
• Sympathetic attitude toward care of the sick and elderly.
• Maturity and ability to handle job demands.

Responsabilités

• Build relationships with referral sources, healthcare professionals, and potential clients.
• Adhere to established FirstLight policies and procedures.
• Maintain calendars and databases for marketing programs, referrals, mail campaigns, and events.
• Complete visit records in a timely manner as per policy.
• May perform initial evaluation of services for potential clients.
• Assist in coordinating care for client services.
• Report changes in client condition to agency staff involved in care.
• Participate in QA reviews and evaluations of agency services.
• All other duties as assigned.

Connaissances

Networking experience

Sales experience

MS Office

MS Excel

Scheduling programs

Empathy

Maturity

Formation

High school diploma or GED

College preferred

Outils

Calendar

Office suite

Description du poste

Benefits:

• Exceptional support team
• Fun, supportive, and safe working environment
• Rewards and recognition programs
• Comprehensive paid training
• Competitive salary
• Flexible schedule

Are you passionate about making a difference in the life of seniors and can translate that passion into forming meaningful connections with referral sources in the local community. If this describes you, we would love to meet with you.

Are you motivated, dedicated, and dependable? Do you love to go above and beyond to help others?

At FirstLight® Home Care, we’re dedicated to hiring people who have a passion for excellence. We are looking for individuals who believe in fostering teamwork and collaboration and who have a heart for helping us grow and succeed so that we can provide exceptional care and compassion to our clients every day. We’re currently searching for a Recruiter who is committed to making a difference in the lives of others.

When we find these amazing professionals, we believe in taking really good care of them because individuals who believe in the FirstLight Culture of Care - our commitment to service excellence, personal growth, and accountability - will help us improve the lives of our clients and their families.

Job Summary:

The Business Development/Community Liason is responsible for building relationships with referral sources, healthcare professionals, and potential clients.

Marketing/Networking Specialist responsibilities include:

• Understands and adheres to established FirstLight policies and procedures.
• Maintains calendars and databases on marketing programs inclusive of prospects, advertising, referrals, mail campaigns, lists, and home care and home shows.
• Completes appropriate visit records in a timely manner as per FirstLight policy.
• May perform initial evaluation of services for potential clients.
• Assists in the coordination of care for client services.
• Reports changes in client condition to agency employees involved in the client’s care.
• Participates in the quality assurance reviews and evaluations of the agency’s services
• All other duties as assigned.

The ideal candidate will have:

• H.S. Diploma or GED, college preferred.
• Previous networking experience and sales experience preferred.
• Prior to community involvement.
• Computer skills including but not limited to MS Office, MS Excel, Calendar, and Scheduling programs.
• Experience with the Senior Care community such as long-term care, assisted living, or home care is beneficial.
• Have a sympathetic attitude toward the care of the sick and elderly.
• Maturity and ability to deal effectively with the demands of the job