Future Opening: Home Care Sales Specialist

FirstLight Home Care of Glenview; Park Ridge (IL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Exceptional support team

Comprehensive paid training

Competitive salary

Flexible schedule

401(k)

401(k) matching

Bonus based on performance

Paid time off

Job summary

FirstLight Home Care is looking for a motivated Sales Professional passionate about providing exceptional care. This role focuses on building relationships with referral sources and clients, enhancing outreach initiatives, and contributing to our mission of care excellence. Ideal candidates will have networking experience and a commitment to community involvement in the senior care sector.

Qualifications

• Previous networking experience and sales experience required.
• Experience with the Senior Care community is required.
• Computer skills including MS Office and scheduling programs.

Responsibilities

• Build relationships with referral sources and healthcare professionals.
• Develop and execute sales plans targeting strategic growth.
• Participate in marketing initiatives to raise awareness.

Skills

Networking

Customer Service

Sales Strategy

Dependability

Education

H.S. Diploma or GED, college preferred

Tools

MS Office

MS Excel

Job description

Benefits:

• Exceptional support team
• Fun, supportive, and safe working environment
• Rewards and recognition programs
• Comprehensive paid training
• Competitive salary
• Flexible schedule
• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off

Are you motivated, dedicated, and dependable? Do you love to go above and beyond to help others?

At FirstLight Home Care, we’re dedicated to hiring people who have a passion for excellence. We are looking for individuals who believe in fostering teamwork and collaboration and who have a heart for helping us grow and succeed so that we can provide exceptional care and compassion to our clients every day. We’re currently searching for a Sales Professional with proven home care sales experience who is committed to making a difference in the lives of others.

When we find these amazing professionals, we believe in taking really good care of them because individuals who believe in the FirstLight Culture of Care – our commitment to service excellence, personal growth, and accountability – will help us improve the lives of our clients and their families.

Job Summary:

The Marketing Specialist is responsible for building relationships with referral sources, healthcare professionals, and potential clients.

Sales/Networking Specialist responsibilities include:

Business Insights:

• Initiate, develop, and nurture strategic relationships with Professional Referral Sources, Care Managers, Hospitals, Independent/Assisted Living Facilities, Nursing Homes, Rehabilitation facilities, Workers Compensation, etc.
• Work one-on-one with existing clients to build new and enhance existing relationships to generate new business.
• Participate in marketing initiatives and community events to raise awareness of the agency’s services.
• Develop and execute sales plans that include targets and goals for strategic sales.
• Conduct research and continuously develop opportunities for new relationships and business development with particular focus working with Long Term Care, Worker’s Compensation, and law firms/attorneys working with injury cases.

Customer Service:

• Responds promptly to customers/clients’ needs to build relationships; solicits customer feedback to improve service; meets commitments, fostering company image.

Professionalism/Ethics:

• Reacts well under pressure; upholds organizational values; treats people with respect. Represents the company in a professional manner.

Strategic Thinking:

• Analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

Motivation:

• Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.

Dependability:

• Takes ownership for own actions, contributes to company’s overall growth.
• Teamwork, fostering relationships, and developing consensus.

Innovation:

• Displays original thinking and creativity; presents ideas and information in a manner that gets others' attention.

Supporting and/or developing direct marketing campaigns.

• Understands and adheres to established FirstLight policies and procedures.
• Maintains calendars and databases on marketing programs inclusive of prospects, advertising, referrals, mail campaigns, lists, and home care and home shows.
• Completes appropriate visit records in a timely manner as per FirstLight policy.
• May perform initial evaluation of services for potential clients.
• Assists in the coordination of care for client services.
• All other duties as assigned.

The ideal candidate will have:

• H.S. Diploma or GED, college preferred.
• Previous networking experience and sales experience required.
• Prior community involvement.
• Computer skills including but not limited to MS Office, MS Excel, Calendar, and Scheduling programs.
• Experience with the Senior Care community such as long-term care, assisted living, or home care is required.
• Have a sympathetic attitude toward the care of the sick and elderly.
• Maturity and ability to deal effectively with the demands of the job