Business Development

HappyGlobal Service; California (MO); On-site; USD 70,000 - 100,000; Full time

Job summary

HappyGlobal Service is seeking a merchant partnerships associate to identify and recruit merchants, conduct in-person onboarding visits, and manage ongoing relationships to optimize platform performance.

You will work closely with Marketing, Operations and Product to develop tailored strategies that grow order volume and GMV, while keeping merchant data accurate and up-to-date.

Qualifications

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.
• Experience in B2B sales, merchant acquisition, or offline business development.
• Familiarity with the food delivery industry, local retail, or internet platform operations.
• Strong interpersonal and negotiation skills; able to build trust with business owners.
• Ability to work independently, manage field visits, and close deals under pressure.
• Highly organized with time management, project coordination and problem solving.
• Team player capable of cross-functional collaboration with Marketing, Operations and Product.

Responsibilities

• Identify and recruit potential merchants to join our platform and onboard partnerships.
• Conduct frequent in-person visits to merchants to pitch cooperation and finalize agreements.
• Maintain long-term merchant relationships and address operational concerns.
• Develop customized platform strategies with onboarded merchants to grow GMV.
• Collaborate with Marketing to coordinate campaigns and boost merchant exposure.
• Update merchant data and settings to ensure smooth operations and performance tracking.
• Monitor market trends and merchant feedback to support product decisions.

Skills

Merchant acquisition

B2B sales

Negotiation

Field visits

Relationship management

Time management

Cross-functional collaboration

Job description

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.


• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.


• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service related concerns.

Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).

• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.


• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.


• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Requirements:

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.


• Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.


• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.


• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.


• Ability to work independently, manage field visits efficiently, and close deals under pressure.


• Highly organized with solid time management, project coordination, and problemsolving abilities.


• A team player who can work cross-functionally with Marketing, Operations, and Product teams.