Business Development Specialist

re-zoo-me; San Francisco, Northern (CA, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

re-zoo-me in San Francisco is seeking a Merchant Acquisition Specialist to identify and recruit merchants, onboard them, and help them grow on our platform.

You will conduct on-site visits, negotiate partnerships, and provide ongoing support to optimize GMV and merchant performance.

Mandarin Chinese fluency is required; English proficiency is a plus. Prior B2B sales or offline business development experience is strongly preferred.

Qualifications

• Mandarin Chinese fluency is required; English proficiency is a plus.
• Experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.

Responsibilities

• Identify and recruit potential merchants to join the platform and drive onboarding.
• Conduct frequent in-person visits to merchants to pitch partnerships and close deals.
• Maintain long-term merchant relationships and provide ongoing business support.
• Collaborate with Marketing, Operations, and Product teams to optimize merchant performance.
• Monitor market trends and gather merchant feedback to inform product improvements.

Skills

Mandarin Chinese

English

B2B sales

Merchant acquisition

Offline business development

Job description

About the Company

We are a dynamic company focused on connecting merchants with consumers through our innovative platform. Our mission is to enhance the merchant experience and drive growth through technology and collaboration. We foster a culture of inclusivity, teamwork, and continuous improvement.

About the Role

The role involves identifying and recruiting potential merchants to join our platform, ensuring successful partnerships through effective onboarding and ongoing support.

Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Qualifications

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.
• Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.

Required Skills

• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
• Ability to work independently, manage field visits efficiently, and close deals under pressure.
• Highly organized with solid time management, project coordination, and problem-solving abilities.
• A team player who can work cross-functionally with Marketing, Operations, and Product teams.

Preferred Skills

• Experience in the food delivery industry.
• Knowledge of local retail operations.

Pay range and compensation package

Competitive salary based on experience and qualifications.

Equal Opportunity Statement

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.