Business Development - Mandarin Speaking

HungryPanda Ltd 熊猫外卖; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 is seeking a Business Development professional to expand its merchant network in the United States. You will identify, pitch, onboard, and manage partnerships with restaurants and stores to grow GMV and transaction volume.

The role requires Mandarin proficiency and strong B2B sales/negotiation skills, with a focus on field visits and strategic collaboration with Marketing, Operations, and Product teams to drive sustained growth.

Qualifications

• Mandarin Chinese proficiency required; English a plus.
• Experience in B2B sales or merchant onboarding desirable.
• Familiarity with the food delivery industry or local retail is a plus.
• Strong negotiation and relationship-building skills.

Responsibilities

• Identify and recruit potential merchants to join our platform.
• Conduct in-person visits to pitch partnerships and onboard merchants.
• Maintain long-term merchant relationships with regular business support.
• Collaborate with onboarded merchants to optimize performance and GMV.
• Coordinate promotional campaigns with Marketing to boost exposure and transactions.
• Update merchant data and settings for smooth operations and tracking.
• Monitor market trends and provide insights for decision-making and product improvement.

Skills

Mandarin Chinese

English (nice to have)

B2B sales

merchant acquisition

offline business development

negotiation skills

field visits

time management

cross-functional collaboration

Job description

About HungryPanda

Founded in 2017, HungryPanda is a leading Asian food delivery platform worldwide. Guided by its core value of “Satisfy Your Chinese Taste”, the company connects overseas Chinese communities with authentic Chinese cuisine through technology and services, while empowering the globalization of the Chinese catering industry.

Starting from Nottingham, the UK, HungryPanda has expanded its business to more than 80 cities across 10 countries, including the United Kingdom, France, Italy, the United States, Canada, Australia, New Zealand, Japan, South Korea and Singapore.

At present, HungryPanda partners with over 260,000 riders and 140,000 merchants, serving more than 10 million users globally. The company has completed its Series D+ financing, with a total financing amount of over US$275 million.

Business Development

Main Duties and Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision‑making and product improvement.

Job Requirements

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.
• Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
• Ability to work independently, manage field visits efficiently, and close deals under pressure.
• Highly organized with solid time management, project coordination, and problem-solving abilities.
• A team player who can work cross‑functionally with Marketing, Operations, and Product teams.