Business Banking Relationship Manager I — Client Growth

JPMorgan Chase; New York (NY); On-site; USD 71,000 - 110,000; Full time

Job summary

JPMorgan Chase in New York seeks a Business Relationship Manager I in Business Banking to cultivate relationships, deliver tailored financial solutions, and advise clients on cash management, credit and risk controls. You will manage a diverse client portfolio at branch level.

Responsibilities include in-person client visits, cross-functional collaboration, and coordinating with specialists to meet financial goals. Prior experience in business banking and a solid MS Office skillset are required.

Qualifications

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience.
• General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market.
• Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners.
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalation or handle independently.
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients' behalf and follow through with commitment.
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000.
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
• Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed.
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships.
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs.
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

Skills

Relationship management

Customer communication

Risk awareness

Prioritization

Education

Bachelor's degree in Finance or related field

Tools

MS Office

Job description

JPMorgan Chase in New York seeks a Business Relationship Manager I in Business Banking to cultivate relationships, deliver tailored financial solutions, and advise clients on cash management, credit and risk controls. You will manage a diverse client portfolio at branch level.

Responsibilities include in-person client visits, cross-functional collaboration, and coordinating with specialists to meet financial goals. Prior experience in business banking and a solid MS Office skillset are required.