Business Analyst

Apex Systems; San Francisco (CA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

medical

dental

vision

401K program

HSA

Job summary

Apex Systems seeks a Compliance Business Analyst in San Francisco to strengthen IT Hygiene governance. You will team with IT and business leaders to measure policy adherence, maturity, and the impact of initiatives through dashboards and regular reporting.

Responsibilities include developing reporting mechanisms, acting as a process SME, and delivering monthly performance insights to executives, while advancing policy alignment across the enterprise.

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Data Analytics, or a related discipline.
• 6–10+ years of experience in IT compliance, governance, analytics, or related functions.
• Experience developing and maintaining dashboards or reports using tools such as Power BI, Excel, or ServiceNow Performance Analytics.

Responsibilities

• Develop and operationalize sustainable reporting mechanisms that measure adoption, maturity, and value realization for IT Hygiene initiatives.
• Act as a Process SME with experience defining, implementing, and maturing operating models while ensuring adherence to established processes and governance standards.
• Assess compliance performance by collaborating with IT leaders and initiative owners to evaluate adherence to established policies, standards, and metrics.
• Detect and document instances of non-compliance, negative trends, or emerging risks.
• Produce and distribute monthly compliance and performance reports to leadership.
• Investigate and communicate the drivers behind performance patterns across teams or domains.
• Provide recommendations to refine policies and measures to align with organizational goals.
• Work with other compliance, risk, and governance teams to ensure consistent application of standards.

Skills

Analytics

Reporting

Governance

Stakeholder communication

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Business Administration

Data Analytics

Tools

Jira

ServiceNow

Power BI

Excel

ITIL

COBIT

Job description

Job#: 3053171

Job Description:

Business Analyst

Location: San Francisco, California (Hybrid: onsite three days/week, can work remotely from home twice a week)

Role Overview

The Compliance Business Analyst plays a role in ensuring IT Hygiene practices and standards are consistently followed across the enterprise. This position focuses on enabling visibility into the adoption, maturity, and effectiveness of initiatives through reporting mechanisms and compliance assessments. The analyst will partner with IT and business leaders to evaluate adherence to defined policies, identify areas of concern, and support the continuous improvement of IT Hygiene performance and governance.

Key Responsibilities

• Develop and operationalize sustainable reporting mechanisms that measure adoption, maturity, and value realization for IT Hygiene initiatives.
• Act as a Process SME with experience defining, implementing, and maturing operating models while ensuring adherence to established processes and governance standards.
• Assess compliance performance by collaborating with IT leaders and initiative owners to evaluate adherence to established policies, standards, and metrics.
• Detect and document instances of non-compliance, negative trends, or emerging risks.
• Produce and distribute monthly compliance and performance reports to leadership.
• Investigate and communicate the drivers behind performance patterns across teams or domains.
• Provide recommendations to refine policies and measures to align with organizational goals.
• Work with other compliance, risk, and governance teams to ensure consistent application of standards.

Required Qualifications

Education: Bachelor’s degree in Information Technology, Business Administration, Data Analytics, or a related discipline.

Experience: 6–10+ years of experience in IT compliance, governance, analytics, or related functions.

Technical Skills: Expertise in Jira is required, along with experience in ServiceNow. Proven experience developing and maintaining dashboards or reports using tools such as Power BI, Excel, or ServiceNow Performance Analytics is necessary. Familiarity with IT governance frameworks (e.g., ITIL, COBIT) and compliance or audit processes is also required.

Preferred Qualifications

• Experience supporting process oversight across Scrum Masters, TPMs, and Business Analysts.

Benefits Overview

• medical
• dental
• vision
• life
• disability
• other insurance plans
• ESPP (employee stock purchase program)
• 401K program
• HSA (Health Savings Account on the HDHP plan)
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• corporate discount savings program
• other discounts
• on-demand training program
• certification prep
• a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
• certification discounts and other perks to associations that include CompTIA and IIBA
• dedicated customer service team for our Consultants
• certified Career Coach

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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