Product Analyst - TennCare

Apex Systems; Eagan (MN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with company match

ESPP and HSA

Job summary

Everforth Apex is seeking a Senior Product Analyst in Minnesota to join a Scrum team and connect business needs with product strategy. You will work autonomously, collaborating with Product Owners, engineers, and QA to deliver clear, executable backlog items.

Responsibilities include leading complex analysis, breaking down epics, refining backlogs, and mentoring newer analysts while ensuring alignment with outcomes and measurable value.

Qualifications

• Experience in product analysis, business analysis or a related role within a product/technology delivery environment.
• Ability to lead complex analysis from discovery through delivery and acceptance.
• Experience collaborating with Product Owners, engineers, QA, Scrum Masters, stakeholders, and delivery partners.

Responsibilities

• Lead product analysis for complex initiatives from discovery through implementation and acceptance.
• Translate needs into clear requirements, user stories, acceptance criteria and flows.
• Break down epics into testable, value-focused stories.
• Ensure stories are ready for development with rules, data needs and risks identified.
• Lead backlog refinement, planning and reviews with the Scrum team.
• Collaborate with engineers and QA to resolve questions and ensure shared understanding.
• Mentor junior analysts and improve analysis practices.

Skills

Problem framing

Requirements analysis

User story development

Acceptance criteria

Backlog refinement

Epic decomposition

Stakeholder communication

Tools

Jira

Job description

Job# 3052190

Job Description:

Product Analyst

Location: Eagan, Minnesota (Remote)

Role Overview

The Senior Product Analyst serves as a collaborative, self‑directed member of a Scrum team. This role connects business needs, user problems, and product strategy to clear, executable solutions. The successful candidate will operate with a high degree of autonomy while working closely with Product Owners, business stakeholders, System Engineers, Quality Engineering, Scrum Masters, external partners, and other delivery teams.

Key Responsibilities

• Lead product analysis for complex initiatives from discovery through implementation and acceptance.
• Partner with Product Owners and stakeholders to understand user needs, business problems, desired outcomes, and product priorities.
• Translate complex business needs into clear requirements, user stories, acceptance criteria, process flows, and supporting analysis.
• Break down epics and large initiatives into appropriately sized, testable, value‑focused stories.
• Ensure stories are ready for development by identifying business rules, dependencies, data needs, risks, assumptions, and edge cases.
• Lead and actively participate in backlog refinement, planning, reviews, demonstrations, retrospectives, and other Scrum events.
• Collaborate throughout delivery with System Engineers, Quality Engineering, and other Scrum team members to resolve questions and support shared understanding.
• Evaluate completed work against approved acceptance criteria and intended business outcomes.
• Mentor less‑experienced Product Analysts and contribute to improvements in Product Analysis practices.

Required Qualifications

Experience: Significant experience in product analysis, business analysis, or a related role within a product or technology delivery environment is required. Experience working as an embedded member of a Scrum team and actively participating in iterative product delivery is necessary. Candidates must have a demonstrated ability to independently lead complex analysis from discovery through delivery and acceptance. Experience collaborating with Product Owners, engineers, Quality Engineering, Scrum Masters, business stakeholders, and delivery partners is also required.

Skills: Strong skills in problem framing, requirements analysis, user story development, acceptance criteria, backlog refinement, and epic decomposition are needed. The role requires the ability to connect product requirements and decisions to user needs, business priorities, and measurable value. Strong analytical, critical‑thinking, problem‑solving, and decision‑support skills are essential. Candidates must possess strong written, verbal, facilitation, and stakeholder communication skills and have the ability to operate effectively in complex and rapidly changing environments.

Technical Skills: Experience using Jira or a comparable backlog‑management platform is required.

Preferred Qualifications

• Experience in healthcare, pharmacy benefit management, or another highly regulated industry.
• Experience supporting contact center products, platforms, operations, workflows, or customer‑service capabilities.
• Experience with complex products involving multiple systems, integrations, data dependencies, stakeholders, or external partners.

What Success Looks Like

A successful Senior Product Analyst creates clarity, maintains momentum, and keeps work focused on user and business value. This individual is a trusted partner who anticipates issues, presents informed options, supports effective decisions, and helps the Scrum team deliver complete, testable, and valuable outcomes. Success includes delivering clear, actionable, and development‑ready backlog items and ensuring strong alignment among business, product, technical, and operational stakeholders.

About Everforth Apex

Everforth Apex is a world‑class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits Overview

• Medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity Employment

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804‑523‑8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [e-mail] or 804‑523‑8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Everforth Apex.