Business Analyst

Info Origin Inc; Michigan; On-site; USD 55,000 - 62,000; Full time

Job summary

Info Origin Inc. is seeking a Business Analyst in Michigan to work on Infrastructure Services projects, including Networking and Office 365 environments.

The role requires a proactive self-starter attitude and strong analytical and communication capabilities to drive business change and deliver solutions. The successful candidate will elicit and analyze requirements, translate them into technical specs, and collaborate with stakeholders across IT and Service Center teams to ensure timely,

Qualifications

• Strong experience using M365 Productivity Suite.
• Able to successfully multi-task and prioritize work across several active projects and assignments.
• Passionate about delivering the ultimate customer experience.
• Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions
• Excellent written and verbal communication skills.
• Experience working on Infrastructure projects.

Responsibilities

• Elicit, analyze, specify, and validate the business needs of project stakeholders through interviewing stakeholders and analyzing current business processes and systems.
• Data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing RFPs and Contract Scope of Deliverables.

Skills

M365 Suite

Multi-tasking

Customer experience

Problem solving

Communication skills

Infrastructure projects

Job description

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Business Analyst

MI, US

11 days ago Requisition ID: 1936

Salary Range: $40.00 To $45.00 Hourly

Job Description

• Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams.
• Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will elicit, analyze, specify, and validate the business needs of project stakeholders, through interviewing stakeholders, and analyzing current business processes and systems.
• BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications.
• BSA duties will also include data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.

Mandatory Skills & Experience

• Strong experience using M365 Productivity Suite
• Able to successfully multi-task and prioritize work across several active projects and assignments
• Passionate about delivering the ultimate customer experience
• Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions
• Excellent written and verbal communication skills
• Experience working on Infrastructure projects