Business Analyst

TechDigital Group; Cupertino (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

TechDigital Group seeks an experienced professional to bridge business needs and technical delivery. The role focuses on Salesforce functional knowledge, translating user requirements into stories, and leading PM efforts for small to medium projects.

Ideal candidates bring hands-on experience with CRM, process mapping, and stakeholder management, with a track record of delivering end-to-end solutions on time.

Qualifications

• Experience with Salesforce: navigate basic objects like accounts, opportunities, cases.
• BA skills to translate user needs into system requirements and user stories.
• PM for small to medium projects: gather requirements, manage stakeholders, track timelines, ensure timely deliverables.

Responsibilities

• Lead requirement gathering and stakeholder expectations for projects.
• Manage timelines and ensure delivery of defined deliverables.
• Translate business needs into system requirements and user stories to guide development.

Skills

Salesforce functional knowledge

BA skills

PM project management

Tools

Miro

Lucidchart

Job description

Qualifications

• Need to have - Salesforce functional knowledge: Comfortable navigating Salesforce with working knowledge of basic objects like accounts, opportunities, cases, etc.
• BA skills: Can gather and translate user needs into system requirements and user stories
• PM small to medium projects: Able to lead requirement gathering, manage stakeholder expectations, track timelines, and ensure deliverables

Nice to have

• Process Mapping: Working knowledge of tools like Miro/Lucidchart to create clear, end-to-end process maps that align with business objectives
• Working knowledge of B2B sales business domain
• Salesforce Reporting Skills: Able to use basic Salesforce reporting to uncover business problems and provide recommendations

Minimum years of experience: 8 years