Salesforce Business Analyst

Compunnel, Inc.; Alabama; Hybrid; USD 70,000 - 90,000; Full time

Job summary

Compunnel, Inc. is seeking a Business Analyst II based in Alabama. The role involves translating business requirements into actionable outcomes in Salesforce, designing solutions, and providing day-to-day support.

Candidates should possess 3-5 years of experience in business analysis and a strong understanding of Salesforce. This position offers a hybrid work model post-training, with working hours from Monday to Friday, 8 am to 5 pm.

Qualifications

• 3-5 years of experience in business analysis, preferably with Salesforce.
• Understanding of functional solutions in Salesforce Sales, Service and Experience Cloud.

Responsibilities

• Translate business requirements into Salesforce actionable outcomes.
• Design and implement Salesforce.
• Support day-to-day enhancements.

Job description

Job Summary

Business Analyst II

Key Responsibilities

• Working with business partners to translate business requirements into Salesforce actionable outcomes.
• Design and implementation of Salesforce.
• Support day-to-day enhancements.
• Working with existing Salesforce team (7-10 people).
• Define functional solutions and create technical solutions to business problems utilizing the Salesforce Sales, Service and Experience Cloud.
• Meet with business stakeholders and partners to gather requirements and analyze data to develop solutions.
• Confer with personnel concerned to ensure successful functioning of newly implemented functionality.
• Test and document new functionality for business stakeholders.
• Document findings of study and prepare recommendations for implementation of new systems procedures, functions or organizational changes.

Required Qualifications

3-5 years experience

Certifications

Monday-Friday 8am-5pm

Charlotte Based. Mostly in office-some opportunity to WFH after training.