Bus Dispatch Specialist – On-Time Routes & Driver Coaching

First Student, Inc.; Buffalo (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K matching

Paid time off

Holiday pay

Job summary

First Student is hiring a Dispatcher in Buffalo, NY. Hours: Monday-Friday 10:00am-7:00pm. Starting pay rate: $24.00 hr. The Dispatcher will dispatch buses, ensure on-time performance, and counsel drivers on safety and service standards.

Qualifications include 3-5 years of dispatcher experience, a high school diploma, and English proficiency. Company benefits include medical, dental, vision, 401K matching, and paid time off.

Qualifications

• 3-5 year's experience in dispatch or operations.
• Excellent communication and customer service skills.
• Basic knowledge of radio dispatch equipment.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Takes scheduling and driver complaints and reports to supervisor.
• Serves as primary communication liaison with contracted customers.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Assists with supervision of day-to-day operations.

Skills

Dispatcher experience

English proficiency

Education

High school diploma

Job description

First Student is hiring a Dispatcher in Buffalo, NY. Hours: Monday-Friday 10:00am-7:00pm. Starting pay rate: $24.00 hr. The Dispatcher will dispatch buses, ensure on-time performance, and counsel drivers on safety and service standards.

Qualifications include 3-5 years of dispatcher experience, a high school diploma, and English proficiency. Company benefits include medical, dental, vision, 401K matching, and paid time off.