Bursar Office Assistant: Billing & Records

City University of New York; New York, Northern (NY, KY); Hybrid; USD 33,000 - 40,000; Full time

Job summary

City University of New York (CUNY) seeks an Office Assistant, Level 1 (Provisional) for the Bursar Office at the College of Staten Island. Under supervision, you will handle billing questions, process student payments, and assist with reports and daily clerical tasks.

The role requires basic office experience, strong Excel and PeopleSoft skills, and excellent communication abilities in a team environment. This on-site position offers growth within CUNY's financial services.

Qualifications

• Four-year high school diploma or educational equivalent.
• Two years general office experience; alternatives available as described in the posting.
• English language proficiency required; written and verbal communications essential.

Responsibilities

• Assist students in person, by phone, and via Bursar Office email with billing questions.
• Post payments to student accounts and process refunds to third-party organizations.
• Bill outside scholarships and coordinate with Financial Aid for packaging.
• Prepare and rebalance reports for management to aid collections.
• Review Bursar holds for accuracy and communicate reminders to students.
• Support with other Bursar projects as needed.

Skills

Excel

Organizational skills

Time management

Interpersonal skills

Teamwork

English proficiency

Education

High school diploma or equivalent

Tools

PeopleSoft

Excel

Job description

City University of New York (CUNY) seeks an Office Assistant, Level 1 (Provisional) for the Bursar Office at the College of Staten Island. Under supervision, you will handle billing questions, process student payments, and assist with reports and daily clerical tasks.

The role requires basic office experience, strong Excel and PeopleSoft skills, and excellent communication abilities in a team environment. This on-site position offers growth within CUNY's financial services.