Bursar Office Assistant: Data-Driven Admin Support

The City University of New York; New York (NY); On-site; USD 36,000 - 37,000; Full time

Job summary

The City University of New York seeks an Office Assistant at College Staten Island to support Bursar operations, assist students and staff, and help manage billing and account inquiries. Under supervision, perform routine clerical duties and maintain accurate records.

Responsibilities include handling mail, preparing reports, coordinating events, and training new staff as needed. The role requires strong organizational and communication skills and a commitment to confidentiality under FERPA

Qualifications

• A four-year high school diploma or equivalent.
• Two years of general office work experience; or one year plus 30 college credits.
• Passage of a qualifying Work Experience Test.
• English language proficiency required.

Responsibilities

• Types and prints materials using office equipment and software.
• Proofreads documents and corrects errors.
• Uses office software for data entry, filing, and reports.
• Maintains confidential records and filing systems.
• Receives and processes financial transactions, tuition payments, and refunds.
• Interacts with faculty, students and the public to provide information and assistance.
• Assists with registration and course-related processes and special events.

Skills

Excel proficiency

Communication skills

Customer service

Education

High school diploma or equivalent

Associate degree or 60 college credits

Tools

PeopleSoft

Microsoft Excel

Job description

The City University of New York seeks an Office Assistant at College Staten Island to support Bursar operations, assist students and staff, and help manage billing and account inquiries. Under supervision, perform routine clerical duties and maintain accurate records.

Responsibilities include handling mail, preparing reports, coordinating events, and training new staff as needed. The role requires strong organizational and communication skills and a commitment to confidentiality under FERPA