College Hub Front Desk & Administrative Assistant

City University of New York; New York, Northern (NY, KY); Hybrid; USD 37,000 - 41,000; Full time

Job summary

City University of New York—Queensborough Community College seeks a CUNY Office Assistant to support the CUNY Beyond Hub and front desk operations. You will welcome students, handle intake, assist staff, and maintain organized records while providing information on career services and related programs.

The role requires strong communication, organization, and computer skills, with duties spanning reception, scheduling, documentation, and coordination with multiple departments within a busy

Qualifications

• Four-year high school diploma or its educational equivalent.
• Two years of general office work experience, or the approved alternatives.
• Passage of a qualifying Work Experience Test.
• English language proficiency required.

Responsibilities

• Welcome students and visitors; answer inquiries in person, over the phone, and via email.
• Conduct initial intake, record visit reasons, and route to appropriate staff.
• Schedule and manage appointments; maintain front desk coverage.
• Provide information on Hub services, workshops, and resources.
• Maintain files and assist with purchasing, reimbursement, and clerical tasks.

Skills

Office support

Customer service

Organization

Communication

MS Word

MS Excel

MS Outlook

MS Teams

Data entry

Education

High school diploma or equivalent

One year of full-time work + 30 college credits

Associate degree or 60 credits

Tools

CUNYfirst

EAB Navigate

Handshake

Job description

City University of New York—Queensborough Community College seeks a CUNY Office Assistant to support the CUNY Beyond Hub and front desk operations. You will welcome students, handle intake, assist staff, and maintain organized records while providing information on career services and related programs.

The role requires strong communication, organization, and computer skills, with duties spanning reception, scheduling, documentation, and coordination with multiple departments within a busy