Building Materials Retail Sales Pro

Builders FirstSource; South Carolina; On-site; USD 27,000 - 37,000; Full time

Job summary

Builders FirstSource is seeking a retail customer service associate to assist walk-in customers with product selection, pricing and availability. You will enter orders, provide quotes, and coordinate delivery while helping with refunds and exchanges as needed.

The role emphasizes strong communication, knowledge of pricing methods, and proficiency with Microsoft Office and ERP tools. This position involves standing for long periods and light warehouse tasks as required.

Qualifications

• High school diploma or GED and 6 months sales-related experience.
• Strong customer service and communication skills.
• Knowledge of pricing, discounts, estimating formulas and guidelines.

Responsibilities

• Assist retail customers with product selection, pricing and availability.
• Enter orders, provide quotes, and schedule product delivery.
• Handle refunds/exchanges and resolve simple issues.
• Support workshops and store housekeeping tasks.
• Operate basic material handling equipment as needed.

Skills

Customer service

Communication skills

Sales techniques

Pricing knowledge

Microsoft Office

ERP software

Education

High school diploma or GED

Tools

ERP program

Forklift

Pallet jack

Job description

Builders FirstSource is seeking a retail customer service associate to assist walk-in customers with product selection, pricing and availability. You will enter orders, provide quotes, and coordinate delivery while helping with refunds and exchanges as needed.

The role emphasizes strong communication, knowledge of pricing methods, and proficiency with Microsoft Office and ERP tools. This position involves standing for long periods and light warehouse tasks as required.