Building Materials Inside Sales Specialist

Builders FirstSource; Millersville (WV); On-site; USD 36,000 - 52,000; Full time

Job summary

Builders FirstSource is seeking an Inside Counter Sales Representative to assist customers and contractors with quotes and product information. The role involves in-person and phone engagement, handling special orders, and acting as the liaison between customers and internal teams.

Responsibilities include gathering product needs, generating quotes, and processing orders while maintaining high standards of customer service on a daily basis.

Qualifications

• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Strong verbal and written communication skills.
• Knowledge of basic sales techniques and concepts.

Responsibilities

• Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer.
• Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
• Initiates telephone calls to customers to generate sales to achieve a projected sales goal.
• Acts on opportunities to increase knowledge of sales techniques and product/industry knowledge through company training programs.

Skills

Customer service

Communication

Interpersonal skills

Sales knowledge

Education

High School Diploma

Tools

Microsoft Office Suite

ERP software

Job description

Builders FirstSource is seeking an Inside Counter Sales Representative to assist customers and contractors with quotes and product information. The role involves in-person and phone engagement, handling special orders, and acting as the liaison between customers and internal teams.

Responsibilities include gathering product needs, generating quotes, and processing orders while maintaining high standards of customer service on a daily basis.