Building Materials Inside Sales Specialist

US LBM Holdings, LLC; Lake Elmo (MN); On-site; USD 28,000 - 34,000; Full time

Job summary

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC, are seeking an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.

Pay rate is $20-$25 per hour, depending on experience. Responsibilities include processing orders, coordinating deliveries, maintaining stock, and

Qualifications

• High School Diploma or GED required.
• 1-3 years of experience in building material industry with basic knowledge of product and application required.
• 1-3 years of inside sales experience preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Customer service

Communication

Interpersonal skills

Inventory awareness

Basic computing

Education

High School Diploma or GED

Tools

Cash register

POS system

Spreadsheet basics

Job description

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC, are seeking an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.

Pay rate is $20-$25 per hour, depending on experience. Responsibilities include processing orders, coordinating deliveries, maintaining stock, and