Inside Sales Specialist - Building Materials

US LBM Holdings, LLC; Hayward (WI); On-site; USD 40,000 - 65,000; Full time

Job summary

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is an equal opportunity employer. We seek an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales representatives.

This role involves quotes, product information, scheduling deliveries and coordinating with sales teams. Responsibilities include responding to inquiries, generating orders, managing stock, handling pricing, and

Qualifications

• Ability to operate computer, calculator and cash register.
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Familiar with inventory and inventory control.
• Must be able to walk throughout yards, plants and offices.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Customer service

Communication skills

Inventory awareness

Industry knowledge

Mobility

Education

High School Diploma or GED

Job description

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is an equal opportunity employer. We seek an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales representatives.

This role involves quotes, product information, scheduling deliveries and coordinating with sales teams. Responsibilities include responding to inquiries, generating orders, managing stock, handling pricing, and