Building Materials Inside Sales Pro

Builders FirstSource; Happy Valley (OR); On-site; USD 35,000 - 62,000; Full time

Job summary

Builders FirstSource in Clackamas, Oregon, is seeking a motivated Inside Sales Representative to be the primary contact for retail customers. You will provide exceptional service, assist with product selection, prepare estimates and quotes, process orders, and coordinate delivery to ensure a smooth customer experience.

The role emphasizes relationship-building, sales support, and a fast-paced environment. Candidates should have basic computer skills and at least 6 months in sales or customer

Qualifications

• HS diploma or GED required.
• At least 6 months of sales or customer service experience.
• Strong communication and interpersonal skills.
• Ability to multitask in a busy retail environment.
• Basic computer skills and ability to learn order-entry systems.

Responsibilities

• Provide outstanding customer service to retail customers through walk-in interactions, telephone calls, and email communications.
• Assist customers with product selection, pricing, availability, returns, and exchanges using knowledge of company products and services.
• Actively promote and sell building materials, products, services, and related solutions.
• Prepare material estimates and quotes for projects such as decks, fences, stairs, sheds, and other small-scale construction projects.
• Enter customer orders accurately and coordinate delivery scheduling.
• Manage daily workload efficiently to meet productivity, project, and team goals.
• Support customer engagement initiatives, including workshops and educational events.
• Resolve routine customer concerns and elevate complex issues when necessary.
• Assist with store operations, including merchandising, signage, inventory management, stocking, and general housekeeping.
• Follow all company safety policies and procedures while promoting a safe work environment for employees and customers.

Skills

Communication skills

Customer service

Multitasking

Basic computer skills

Product knowledge

Education

High School Diploma or GED

Tools

Order-entry systems

Job description

Builders FirstSource in Clackamas, Oregon, is seeking a motivated Inside Sales Representative to be the primary contact for retail customers. You will provide exceptional service, assist with product selection, prepare estimates and quotes, process orders, and coordinate delivery to ensure a smooth customer experience.

The role emphasizes relationship-building, sales support, and a fast-paced environment. Candidates should have basic computer skills and at least 6 months in sales or customer