Inside Sales Pro - Building Materials & Solutions

Builders FirstSource; Oregon (WI); On-site; USD 42,000 - 72,000; Full time

Job summary

Builders FirstSource in Clackamas, OR is seeking an Inside Sales Representative to provide exceptional customer service, assist with product selection, and process orders in a fast-paced retail setting.

You will quote, price, and promote building materials, coordinate deliveries, and support workshops and customer events. A high school diploma and some related experience are required, with opportunities to grow within a safety-conscious team.

Qualifications

• High School Diploma or GED required.
• Minimum of six months of sales, customer service, or related experience.
• Strong communication and interpersonal skills.
• Ability to provide excellent customer service while multitasking in a busy retail environment.
• Basic computer skills and ability to learn order-entry systems.

Responsibilities

• Provide outstanding customer service to retail customers through walk-in interactions, telephone calls, and email communications.
• Assist customers with product selection, pricing, availability, returns, and exchanges using knowledge of company products and services.
• Actively promote and sell building materials, products, services, and related solutions.
• Prepare material estimates and quotes for projects such as decks, fences, stairs, sheds, and other small-scale construction projects.
• Enter customer orders accurately and coordinate delivery scheduling.
• Manage daily workload efficiently to meet productivity, project, and team goals.
• Support customer engagement initiatives, including workshops and educational events.
• Resolve routine customer concerns and elevate complex issues when necessary.
• Assist with store operations, including merchandising, signage, inventory management, stocking, and general housekeeping.
• Follow all company safety policies and procedures while promoting a safe work environment for employees and customers.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School Diploma/GED

Tools

Order-entry systems

Basic computer skills

Job description

Builders FirstSource in Clackamas, OR is seeking an Inside Sales Representative to provide exceptional customer service, assist with product selection, and process orders in a fast-paced retail setting.

You will quote, price, and promote building materials, coordinate deliveries, and support workshops and customer events. A high school diploma and some related experience are required, with opportunities to grow within a safety-conscious team.