Building Materials Counter Sales Specialist

QXO, Inc; Boston (MA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO, holidays, and parental leave

Paid training and certifications

Legal assistance and identity theft保护

Pet insurance

Employee assistance program (EAP)

Job summary

QXO, Inc in Boston is seeking a Counter Sales Representative to deliver exceptional customer service while supporting sales growth through product knowledge, quotes, and accurate order processing.

This role serves as the primary contact for contractors, builders, homeowners, and commercial customers, coordinating with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams to ensure orders are completed accurately and efficiently.

Qualifications

• Previous front-line customer service and sales experience.
• Industry experience with construction or building materials a plus.
• Spanish bilingual proficiency a plus.
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
• Eagerness and ability to learn and retain vast amounts of product information.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

Skills

Customer service

Sales experience

Communication

Bilingual Spanish

Eager to learn

Job description

QXO, Inc in Boston is seeking a Counter Sales Representative to deliver exceptional customer service while supporting sales growth through product knowledge, quotes, and accurate order processing.

This role serves as the primary contact for contractors, builders, homeowners, and commercial customers, coordinating with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams to ensure orders are completed accurately and efficiently.