Builder Start Intake & Handoff Coordinator

Arizona Appliance & Home; Phoenix, Northern (AZ, KY); Hybrid; USD 28,000 - 32,000; Full time

Job summary

Arizona Appliance & Home is seeking a Builder Starts Coordinator in Phoenix, AZ to manage builder starts, validate data, and route records to Order Service. The role emphasizes accuracy, timely processing, and strong collaboration across teams.

The position requires high school completion and experience in data entry or administrative support. Proficiency with Outlook/Excel/Word and related tools is expected.

Qualifications

• High school diploma or equivalent.
• One+ year of customer service/order entry/administrative support preferred.
• Demonstrated accuracy in high-volume data entry and document comparison.
• Proficiency with Outlook, Excel, Word, shared files; ability to learn BisTrack, Package AI, builder portals, and internal ticketing tools.

Responsibilities

• Own centralized receipt, logging, validation, and routing of builder starts.
• Protect order accuracy by confirming starts against contracts, pricing rules, and required documentation.
• Maintain a visible intake queue and identify incomplete or conflicting starts.
• Provide complete handoff to Order Service and preserve source records.
• Surface recurring defects to enable upstream improvements.

Skills

Data entry

Customer service

Administrative support

Outlook

Excel

Word

BisTrack

Package AI

Builder portals

Ticketing tools

Education

High school diploma

Tools

BisTrack

Package AI

Builder portals

Internal ticketing tools

Job description

Arizona Appliance & Home is seeking a Builder Starts Coordinator in Phoenix, AZ to manage builder starts, validate data, and route records to Order Service. The role emphasizes accuracy, timely processing, and strong collaboration across teams.

The position requires high school completion and experience in data entry or administrative support. Proficiency with Outlook/Excel/Word and related tools is expected.